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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: krypton on September 11, 2018, 09:29:47 AM

Title: avast sound not working
Post by: krypton on September 11, 2018, 09:29:47 AM
hello

i reinstalled avast as i refreshed my pc. now avast sound is not working. whenever avast detects virus from any site then no sound coming out.

what more settings i need to do?
Title: Re: avast sound not working
Post by: Asyn on September 11, 2018, 10:02:01 AM
Hi, the sound (ding ding ding) itself should work, voice is history.
Title: Re: avast sound not working
Post by: krypton on September 11, 2018, 10:28:05 AM
Hi, the sound (ding ding ding) itself should work, voice is history.
ding ding ding also dosen't works. today avast detected 3 threats online. but only notification worked. no sound i.e ding ding ding

and also when avast detects virus then 1 window pop ups. what is this error about? whenever avast detects virus from a website then this pop up msg comes. how to fix it

when i disable all shields of avast then this pop up msg doesn't comes out when i try to download same file which avast detected it as virus.

Title: Re: avast sound not working
Post by: Asyn on September 11, 2018, 11:32:29 AM
Hi, the attached screenshot is not related to Avast.
Title: Re: avast sound not working
Post by: krypton on September 11, 2018, 11:48:28 AM
Hi, the attached screenshot is not related to Avast.
how about ding ding ding

it doesn't works when avast detects virus from any file while downloading. and also it does not says "threat has been detected"
Title: Re: avast sound not working
Post by: Asyn on September 11, 2018, 11:52:45 AM
how about ding ding ding
Click here: http://web-shield-test.avast.com/
Can you hear it..!?
Title: Re: avast sound not working
Post by: bob3160 on September 11, 2018, 01:55:58 PM
how about ding ding ding
Click here: http://web-shield-test.avast.com/ (http://web-shield-test.avast.com/)
Can you hear it..!?
It's working as expected on my system. :)
Title: Re: avast sound not working
Post by: krypton on September 11, 2018, 03:30:41 PM
how about ding ding ding
Click here: http://web-shield-test.avast.com/
Can you hear it..!?
no i don't hear anything. what is that? if it's virus, then i didn't got any threat  pop up too.
Title: Re: avast sound not working
Post by: bob3160 on September 11, 2018, 10:58:36 PM

First comes the ding ding sound followed by this popup:
(https://screencast-o-matic.com/screenshots/u/Lh/1536699381611-56944.png)
Title: Re: avast sound not working
Post by: mchain on September 12, 2018, 12:37:56 AM
how about ding ding ding
Click here: http://web-shield-test.avast.com/
Can you hear it..!?
no i don't hear anything. what is that? if it's virus, then i didn't got any threat  pop up too.
Clicking the above link produces notification of a block and ding ding ding here.
Hi, the sound (ding ding ding) itself should work, voice is history.
ding ding ding also dosen't works. today avast detected 3 threats online. but only notification worked. no sound i.e ding ding ding

and also when avast detects virus then 1 window pop ups. what is this error about? whenever avast detects virus from a website then this pop up msg comes. how to fix it

when i disable all shields of avast then this pop up msg doesn't comes out when i try to download same file which avast detected it as virus. [Bolding mine]


Did you turn all shields back on?  You want to have WebShield running in particular.  I'd not turn this shield off under any circumstances anyway.  Not safe.  WebShield must run in order to detect the malware test file.
Title: Re: avast sound not working
Post by: krypton on September 12, 2018, 01:18:48 PM
how about ding ding ding
Click here: http://web-shield-test.avast.com/
Can you hear it..!?
no i don't hear anything. what is that? if it's virus, then i didn't got any threat  pop up too.
Clicking the above link produces notification of a block and ding ding ding here.
Hi, the sound (ding ding ding) itself should work, voice is history.
ding ding ding also dosen't works. today avast detected 3 threats online. but only notification worked. no sound i.e ding ding ding

and also when avast detects virus then 1 window pop ups. what is this error about? whenever avast detects virus from a website then this pop up msg comes. how to fix it

when i disable all shields of avast then this pop up msg doesn't comes out when i try to download same file which avast detected it as virus. [Bolding mine]


Did you turn all shields back on?  You want to have WebShield running in particular.  I'd not turn this shield off under any circumstances anyway.  Not safe.  WebShield must run in order to detect the malware test file.

web shield is not turned off. its on.

today when i clicked on that malware test link, ding ding ding sound worked. but from when i installed avast from last 2 days after refreshing my pc, ding ding ding didn't worked. now its working.

thanks alot avast team. one more thing is that does avast removed the voice malware alert "threat has been detected"

voice alert not working now.
Title: Re: avast sound not working
Post by: Asyn on September 12, 2018, 01:26:22 PM
one more thing is that does avast removed the voice malware alert "threat has been detected"
voice alert not working now.
As said (see Reply #1), voice is history.
Title: Re: avast sound not working
Post by: krypton on September 12, 2018, 01:40:21 PM
one more thing is that does avast removed the voice malware alert "threat has been detected"
voice alert not working now.
As said (see Reply #1), voice is history.

hm i see. so that means  voice is past, ding ding ding is present. so avast removed voice alert. i loved avast voice alot. i will miss that lovely voice. thank u alot avast team for always helping me and saving my pc