Avast WEBforum

Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: REDACTED on September 13, 2018, 10:30:48 AM

Title: How to cancel auto-renewal on business.avast.com?
Post by: REDACTED on September 13, 2018, 10:30:48 AM

Hi,

On the business.avast.com console, I can see my licenses and below "Auto-renewal is ON", but there is no way to manage licenses and cancel auto-renewal. I can only seem to buy more licenses.

How do I turn off auto-renewal for these licenses? Sure I'm missing something obvious but my support tickets aren't getting any reply.

Title: Re: How to cancel
Post by: Fikes on January 21, 2021, 10:38:40 PM

I need to cancel my subscription I don't know how to use it and I messing it up and I think I bought more of them what I wanted to so just cancel the whole thing please

Title: Re: How to cancel auto-renewal on business.avast.com?
Post by: MarijaR on January 27, 2021, 02:01:40 PM

Hello,

Thank you for reaching our Avast Business Forum support.

Could you please create your support ticket https://www.avast.com/business-support-contact (https://www.avast.com/business-support-contact) so one of our technical support members can assist?

Thank you.

Marija