Avast WEBforum

Business Products => Avast Business => Topic started by: REDACTED on September 13, 2018, 03:30:32 PM

Title: No response from Avast Business Team
Post by: REDACTED on September 13, 2018, 03:30:32 PM

I contact Business Team in early August and received a Request No. but I've heard nothing since. This is really irritating as there are no contact numbers to call. What am I supposed to do??

Title: Re: No response from Avast Business Team
Post by: mbfas on October 08, 2018, 08:09:48 PM

ASK FOR A REFUND
HORRIBLE CUSTOMER SERVICE
THUNDERBIRD VERY COMMON YET AVAST VPN SERVICES DON'T WORK WITH IT

Title: Re: No response from Avast Business Team
Post by: Milos on October 10, 2018, 09:13:58 AM

Quote from: kevinfallows on September 13, 2018, 03:30:32 PM

I contact Business Team in early August and received a Request No. but I've heard nothing since. This is really irritating as there are no contact numbers to call. What am I supposed to do??

Hello kevinfallows,
can you share the "Request No" so we can find out where it was lost, please?

Thank you,
Milos

Title: Re: No response from Avast Business Team
Post by: Grupo SACIA on October 10, 2018, 10:04:47 AM

Avast has still time, not much, to offer a decent support service because without a decent support service many companies simple disappear!
So how about invest hard in the support???

Title: Re: No response from Avast Business Team
Post by: REDACTED on October 10, 2018, 01:27:51 PM

clearly they do not understand the importance of good support  :'(

Title: Re: No response from Avast Business Team
Post by: .: Mac :. on October 14, 2018, 11:53:08 PM

Quote from: billy60 on October 10, 2018, 01:27:51 PM

clearly they do not understand the importance of good support  :'(

Hi Billy!

Are you having issues contacting support? Let us know the issues you are havign and we will try to help out!

Cheers,
Mac

Title: Re: No response from Avast Business Team
Post by: REDACTED on October 16, 2018, 03:53:40 PM

Hi,

Avast has a terrible Service and a poor documentation.
For this price its a shame for a business product.
We will not longer use avast for our company.

Bye Bye Avast