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Consumer Products => Avast Cleanup => Topic started by: REDACTED on October 01, 2018, 12:35:11 PM

Title: Expired Trial version does not continue with new license
Post by: REDACTED on October 01, 2018, 12:35:11 PM
Hello,

I was using trial Avast Cleanup solution. 3 days before expiry I bought 2y license - I see it in my license overview (Web interface), but when I click on "Activation code" I receive error:

- Error (305)
- The requested service is not available at the moment.

Also Application Avast Cleanup - linked with profile - does not receive license and it now running in Scan only mode.

Does anybody know how to solve the issue, please?

Ondrej
Title: Re: Expired Trial version does not continue with new license
Post by: Stellarman on October 01, 2018, 01:36:35 PM
Hello,

I was using trial Avast Cleanup solution. 3 days before expiry I bought 2y license - I see it in my license overview (Web interface), but when I click on "Activation code" I receive error:

- Error (305)
- The requested service is not available at the moment.

Also Application Avast Cleanup - linked with profile - does not receive license and it now running in Scan only mode.

Does anybody know how to solve the issue, please?

Ondrej

Hi,

activation key was sent via PM, please let me know whether it works.

Thank you.
Title: Re: Expired Trial version does not continue with new license
Post by: REDACTED on November 03, 2018, 12:59:51 PM
ΑΝΑΛΟΓΟ ΠΡΟΒΛΗΜΑ ΕΧΩ ΚΑΙ ΕΓΩ. ΕΧΩ ΒΑΛΕΙ ΤΟ ΝΕΟ ΚΛΕΙΔΙ ΠΟΥ ΜΟΥ ΣΤΕΙΛΑΤΕ ΚΑΙ ΠΑΛΙ ΜΕ ΠΑΡΑΠΕΜΠΕΙ ΣΤΗΝ ΑΓΟΡΑ ΝΕΑΣ ΑΔΕΙΑΣ
Title: Re: Expired Trial version does not continue with new license
Post by: Asyn on November 03, 2018, 05:11:51 PM
ΑΝΑΛΟΓΟ ΠΡΟΒΛΗΜΑ ΕΧΩ ΚΑΙ ΕΓΩ. ΕΧΩ ΒΑΛΕΙ ΤΟ ΝΕΟ ΚΛΕΙΔΙ ΠΟΥ ΜΟΥ ΣΤΕΙΛΑΤΕ ΚΑΙ ΠΑΛΙ ΜΕ ΠΑΡΑΠΕΜΠΕΙ ΣΤΗΝ ΑΓΟΡΑ ΝΕΑΣ ΑΔΕΙΑΣ
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