Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: a1avast user on October 07, 2018, 07:31:16 PM

Title: Avast Online Security Extentention
Post by: a1avast user on October 07, 2018, 07:31:16 PM
Hi everyone,

sorry to worry you but I have just returned to using AVAST FREE ANTIVIRUS and so far so good. :)
I am using Avast Free Version 18.6.2349.

My OS is Windows 10 Home 1803.

My questions are to do with the Avast Online Security Extention for Microsoft Edge Browser.

1.I have installed it, but the Avast Online Security Icon is greyed out with a green dot with a white number in the green dot, is this normal?

2. When I do type something in the search box there are no ticks to tell me that the website is safe, the only thing I get is a grey symbol with a white question mark in it saying avast Online Security this site has no rating.
Is the avsast Online Security Extention working or faulty?
When I  typed in Avast Webforums again it came up with this site has no rating.

Sorry if I have posted this in the wrong place.

I hope to hear from you soon.

Kind Regards

a1avast user
Title: Re: Avast Online Security Extentention
Post by: bob3160 on October 07, 2018, 08:43:35 PM
It doesn't function as well in the Edge browser as it does in either Chrome or Firefox.
Title: Re: Avast Online Security Extentention
Post by: a1avast user on October 08, 2018, 09:09:26 AM
It doesn't function as well in the Edge browser as it does in either Chrome or Firefox.

Good morning Bob,

Thank you so much for your reply, I really appreciate it. :)

Is it worth me installing it or not?
Do you know if it will be fixed to work properly in the Microsoft Edge Browser?

Thanks again

Kind Regards

a1avast user :)
Title: Re: Avast Online Security Extentention
Post by: bob3160 on October 08, 2018, 02:36:02 PM
As an Avast user like you, I can't answer that question. I have forwarded this topic to Avast.
Let's hope that gets us some answers.
Title: Re: Avast Online Security Extentention
Post by: MartinZ on October 08, 2018, 05:12:06 PM
Thanks for reporting the problem. We are already working on a fix, it will be released most likely this week.
Title: Re: Avast Online Security Extentention
Post by: a1avast user on October 09, 2018, 03:19:22 PM
Hi Bob and MartinZ,

I just wanted to say a big thank you to you both for your help and replies, I really appreciate it very much. :)

Thank you Bob for forwarding this topic to Avast for me, I really appreciate it. :)

Thank you both once again.

Kind Regards

a1avast user
Title: Re: Avast Online Security Extentention
Post by: bob3160 on October 09, 2018, 04:17:04 PM
You're welcome. :)