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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MartinZ on October 09, 2018, 05:23:49 PM

Title: NEW Version: 18.7.2354
Post by: MartinZ on October 09, 2018, 05:23:49 PM
Good news everyone,
new stable version 18.7.2354 has just been released. This time it's more about fixes and internal improvements.
 

What's new:

- Passwords now synchronize even better

- Smart Scan now shows you the results of completed scans if you stop it before it’s finished

- Software Updater has moved in menu from Protection to Performance

Fixed:

- You can now minimize games without trouble after a few minutes of play

- No more duplicate dialogs when we detect a phishing scam

- We’ve taken care of those connection problems while activating subscriptions

- We’ve caught and fixed a bug messing with the Windows Security Center registration after a Windows Update


How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe

http://files.avast.com/iavs9x/avast_internet_security_setup.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on October 09, 2018, 06:56:54 PM
Hello

"What's new:"

didn't you forget to mention that "Software Updater" has migrated from "Protection" to "Performance" in the IU?
Title: Re: NEW Version: 18.7.2354
Post by: TheSharku on October 09, 2018, 09:40:03 PM
Windows 7 User profile failed to load after this update.

I fixed it by restoring system in Safe Mode and when i logged into account then...Avast UI Failed to load...

Also for some reason Avast had added their extension to Firefox and created a new desktop icon.
Title: Re: NEW Version: 18.7.2354
Post by: NON on October 10, 2018, 06:12:45 AM
Wow, new stable release, at this point of beta testing :o

How about New style of settings? I thought it is still in construction...
Title: Re: NEW Version: 18.7.2354
Post by: Asyn on October 10, 2018, 06:47:30 AM
How about New style of settings? I thought it is still in construction...
Hi NON, new settings are planned for V18.8, afaik.
Title: Re: NEW Version: 18.7.2354
Post by: REDACTED on October 10, 2018, 07:07:40 AM
This new update is causing my AvastSvc process to chug data within minutes of startup for about 10 minutes and recurs (which is a problem for an old computer like mine), rather than once per session if that (which is more reasonable). Even Repair doesn't work, while it did work last time AvastSvc went on the fritz for me.
(Also, Avast might want to update the Repair FAQ [https://support.avast.com/en-ca/article/Repair-Antivirus] to mention clicking the Uninstall button is how to reach Repair, rather than Change.)

OS: Windows 7 64-bit
RAM: 8 GB (AvastSvc chugs 13% data usage)
SUBSCRIPTION: Free

1:23 AM-ish EDIT: Son of a- AvastSvc is already using 13% CPU again, and it hasn't even been a full hour! Only a few minutes (2-3) this time, but still...
2:54 AM EDIT: Hasn't acted up again, but still something to look into.

10:33 PM October 10th EDIT: AvastSvc is still chugging on my data, multiple times in a single session. Once when starting my computer, then again an hour and a half later, and one other time all in one session. It acts up for 12 minutes at a time a little after initial start-up, then 2 minutes on subsequent times.
I initially installed the "Recommended installation", as well as when I changed Avast before trying Repair.
Disabling all shields while disconnected from the internet did not stop AvastSvc's activity, so the shields or online connections aren't the problem. It must be one of the other "Recommended" components that got borked in the update, causing AvastSvc to scan for 12 minutes for no reason.
I keep looking back at my harddrive space, and it seems to be very subtly shrinking over time. I was at 412 GB last night. I'm at 409 GB now. While I have saved files during today, I doubt they even reach 100 MB. Again, there is definitely something wrong with a component or two of the "Recommended" installation.
11:00 PM EDIT: I couldn't really wait any longer, since I didn't like the idea of dealing with this problem for an elongated period of time. On a hunch, I Changed the installation to a Custom one, omitting the following components: Software updater, Wi-fi Inspector, SafePrice, Passwords and Cleanup. And it seems to have worked for start-up- the early AvastSvc fits didn't happen. So one of those five components is the culprit.
I'll update again if something happens.
Title: Re: NEW Version: 18.7.2354
Post by: Pako7 on October 10, 2018, 04:33:48 PM
thank you for the stable version ,....no issues so far that i have noticed
Title: Re: NEW Version: 18.7.2354
Post by: w3wilkes on October 10, 2018, 10:24:17 PM
This new version has caused my Logitech Squeezeboxes to quit working. LMS (the sever software) uses ports 3483, 9000, 9001, 9090. I can't find anyway to allow specific ports to be open through Avast.
Title: Re: NEW Version: 18.7.2354
Post by: TheOwner on October 10, 2018, 11:16:53 PM
GUI stucking is back, especially when i run full system scan, rotating ring sometimes stuck for second then continue and stuck again and again....
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 11, 2018, 12:25:38 AM
This new version has caused my Logitech Squeezeboxes to quit working. LMS (the sever software) uses ports 3483, 9000, 9001, 9090. I can't find anyway to allow specific ports to be open through Avast.
Which Avast version ??? Free - Paid - which version if paid ???
Sounds like a firewall problem. Avast Free and Pro do not have a firewall.
Title: Re: NEW Version: 18.7.2354
Post by: Asyn on October 11, 2018, 12:39:51 PM
Hi, out of interest, any valid reason why the SU got moved to "Performance"..!??
Title: Re: NEW Version: 18.7.2354
Post by: TheSharku on October 11, 2018, 02:57:48 PM
What the f...
I clean installed Avast today to get this update(yesterday update'ing from settings broke my computer). Anyway now i have this update but software updater is still in Protection category...
(picture attached)
Title: Re: NEW Version: 18.7.2354
Post by: DavidR on October 11, 2018, 03:46:10 PM
....
I clean installed Avast today to get this update(yesterday update'ing from settings broke my computer). Anyway now i have this update but software updater is still in Protection category...
<Snip>

I updated from the UI and no problem and the Software Updater got moved to 'Performance' (like Asyn, I wondered why it would be considered a performance component).  Driver Updater is there also, hoping I might purchase it.

Why you wouldn't have it move on a clean install is strange unless the downloaded installation file wasn't the same build number (18.7.4041.0).  Presumably you also did a restart after your installation.

Mind you this is on my XP system so there could well differences as the new settings won't be applied to XP/Vista systems.
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 11, 2018, 03:54:21 PM
....
I clean installed Avast today to get this update(yesterday update'ing from settings broke my computer). Anyway now i have this update but software updater is still in Protection category...
<Snip>

I updated from the UI and no problem and the Software Updater got moved to 'Performance' (like Asyn, I wondered why it would be considered a performance component).  Driver Updater is there also, hoping I might purchase it.

Why you wouldn't have it move on a clean install is strange unless the downloaded installation file wasn't the same build number (18.7.4041.0).  Presumably you also did a restart after your installation.

Mind you this is on my XP system so there could well differences as the new settings won't be applied to XP/Vista systems.
Strange David,
The Driver Updater is nowhere to be found on my install. :)
(https://screencast-o-matic.com/screenshots/u/Lh/1539266029130-97378.png)
Title: Re: NEW Version: 18.7.2354
Post by: DavidR on October 11, 2018, 05:57:54 PM
<snip quotes>

]Strange David,
The Driver Updater is nowhere to be found on my install. :)
(https://screencast-o-matic.com/screenshots/u/Lh/1539266029130-97378.png)

Yes, very.

There seems to be differences in different installations with the same supposed version number.  The driver Updater is something I would never install even if it were a free option. 

I also thought paid options had a padlock on them as they are in the Protection section of the UI, but not so in the Performance section.
Title: Re: NEW Version: 18.7.2354
Post by: TheSharku on October 11, 2018, 06:58:57 PM
Performance components haven't had padlocks on them ever(atleast i haven't seen them). I'm not sure why.

A theory could be because they are half free, driver updater shows outdated drivers and cleanup still shows problems. Mabey that's why they don't have padlocks.
Title: Re: NEW Version: 18.7.2354
Post by: TheSharku on October 11, 2018, 07:08:38 PM
Hmhh...

I see even more problems...although they might be because of of other problems...
(this update for me has been a train wreck...)
 (That is sad because even last year everything went perfectly but this year has been much worse for Avast)

I have Avast Passwords extension on Firefox, Chrome and ASB but what i see in Avast UI...
(picture attached again)

It could be because my browser extension says it needs to be activated right now...
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on October 11, 2018, 07:11:43 PM
What the f...
I clean installed Avast today to get this update(yesterday update'ing from settings broke my computer). Anyway now i have this update but software updater is still in Protection category...
(picture attached)
Hello,
I have 4 devices with avast (3AIS + 1 free) , SU move to performances on 3 (2AIS + 1 free (W10,W7,WXP)) but not on the 4 (W8.1) , SU is always on "Protection" even after reboots and repair.
Waiting sometime before clean install
Title: Re: NEW Version: 18.7.2354
Post by: sj.vegetto on October 11, 2018, 10:02:48 PM
unsecapp.exe is still being started up in the new build if behavior shield is installed, unsecapp.exe is not need for the behvior shild to work yet, it constantly starts it on boot, is this gone be fixed? or ignored  for years like the insanely slow GUI performance for avast had/has even when it on SSD it way worse on HDD granted over the years it got faster
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 11, 2018, 11:37:53 PM
unsecapp.exe is still being started up in the new build if behavior shield is installed, unsecapp.exe is not need for the behvior shild to work yet, it constantly starts it on boot, is this gone be fixed? or ignored  for years like the insanely slow GUI performance for avast had/has even when it on SSD it way worse on HDD granted over the years it got faster
https://www.techadvisor.co.uk/feature/windows/is-unsecappexe-virus-or-malware-3614218/ (https://www.techadvisor.co.uk/feature/windows/is-unsecappexe-virus-or-malware-3614218/)
Title: Re: NEW Version: 18.7.2354 (Blocks Web Sites)
Post by: Doc16743 on October 11, 2018, 11:52:55 PM
This new version appears to block Firefox "Nightly" (beta version) from most web sites on my bookmark list, such as CNN, ABC News, and many other commercial sites.

There is an error message, although it does not specifically mention Avast. It does, however, point to an anti-virus program possibly causing the problem. These sites all loaded properly before this latest upgrade (installed yesterday).

If I turn off Avast, the sites load as before. My apologies for not capturing the error message before posting this.

Using Win 10 Home, 64 bit, vers. 1803

Thanks
Dave
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 11, 2018, 11:56:01 PM
Hard to tell without the error message. Using Nightly builds or betas can always be problematic. :)
Title: Re: NEW Version: 18.7.2354
Post by: TheOwner on October 12, 2018, 12:09:55 AM
Strange, Software updater is back in protection tab.
Title: Re: NEW Version: 18.7.2354
Post by: Doc16743 on October 12, 2018, 02:18:14 AM
Hard to tell without the error message. Using Nightly builds or betas can always be problematic. :)

Here is the message shown when it's not possible to get to the web sites. This particular site was google.com.



Warning: Potential Security Risk Ahead

Nightly detected a potential security threat and did not continue to www.google.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Nightly can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 12, 2018, 02:22:34 AM
So this is a block from Firefox not Avast.
Title: Re: NEW Version: 18.7.2354
Post by: alanb on October 12, 2018, 02:21:48 PM
Quote
So this is a block from Firefox not Avast.

This is definitely a (known) Nightly issue.  Mozilla (and Chrome for that matter) have now invalidated all Symantec certificates.

See: http://forums.mozillazine.org/viewtopic.php?f=23&t=3041212 (http://forums.mozillazine.org/viewtopic.php?f=23&t=3041212) and https://www.ghacks.net/2018/08/24/expect-an-increase-in-browser-privacy-and-security-warnings/ (https://www.ghacks.net/2018/08/24/expect-an-increase-in-browser-privacy-and-security-warnings/), for example.
Title: Re: NEW Version: 18.7.2354
Post by: bruce_b on October 12, 2018, 05:10:34 PM
Updated okay on both computers ... Noticed the UI opening even my XP PRO SP3 P4 is much faster. I only use Behavior, File, Web Shields and the Rescue Disk option when installing.  I personally have no need for the extra stuff.
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on October 12, 2018, 08:14:54 PM
Strange, Software updater is back in protection tab.
right  :o
avast probably doesn't know where to put it  ;D
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 12, 2018, 11:46:26 PM
Strange, Software updater is back in protection tab.
right  :o
avast probably doesn't know where to put it  ;D
It belongs in protection since an outdated program is a potential security risk.
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on October 13, 2018, 09:09:04 AM
also true, but avast , the main concerned part seems to have been doubtful for 2 days  ;)

If he thought (like us , users) that SU was a protection tool, he wouldn't have moved it into performance, and if it was a mistake, MartinZ wouldn't have edited the "what's new"
It is probably more our reactions (Asyn,DavidR,...) that have changed avast's mind ?  :)
Title: Re: NEW Version: 18.7.2354
Post by: r44flyer on October 13, 2018, 12:33:48 PM
This version of Avast on 2 laptops now exhibit "Avast is down, something has gone wrong" when doing a Smart Scan or basic scan.
Coincidentally Windows 10 V1803 2018-10 cumulative update applied.
The scan seems to complete in the background but the Avast interface crashes.


Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 13, 2018, 04:20:35 PM
This version of Avast on 2 laptops now exhibit "Avast is down, something has gone wrong" when doing a Smart Scan or basic scan.
Coincidentally Windows 10 V1803 2018-10 cumulative update applied.
The scan seems to complete in the background but the Avast interface crashes.
No problems here. Try the following: Repair & Clean Install of Avast https://goo.gl/t7aJGq
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A



Title: Re: NEW Version: 18.7.2354
Post by: r44flyer on October 13, 2018, 05:10:09 PM
This version of Avast on 2 laptops now exhibit "Avast is down, something has gone wrong" when doing a Smart Scan or basic scan.
Coincidentally Windows 10 V1803 2018-10 cumulative update applied.
The scan seems to complete in the background but the Avast interface crashes.
No problems here. Try the following: Repair & Clean Install of Avast https://goo.gl/t7aJGq
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Been there, done that, problem still exists.
Brand new laptop last week.
Just preparing laptop again, doing a Macrium Reflect backup then I'll install it again!

Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 13, 2018, 05:26:12 PM
This version of Avast on 2 laptops now exhibit "Avast is down, something has gone wrong" when doing a Smart Scan or basic scan.
Coincidentally Windows 10 V1803 2018-10 cumulative update applied.
The scan seems to complete in the background but the Avast interface crashes.
No problems here. Try the following: Repair & Clean Install of Avast https://goo.gl/t7aJGq (https://goo.gl/t7aJGq)
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204 (https://www.avast.com/faq.php?article=AVKB204)

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf (https://goo.gl/4Ptzkf)
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A (https://youtu.be/p-h3myRD51A)

Been there, done that, problem still exists.
Brand new laptop last week.
Just preparing laptop again, doing a Macrium Reflect backup then I'll install it again!
Did that Brand New Computer come with a trial version of a 3rd party AV ???
If so, which one and how was it removed ???
If there was a trial of a third party AV, check my signature for Successfully Installing Avast.
Title: Re: NEW Version: 18.7.2354
Post by: r44flyer on October 13, 2018, 08:57:26 PM
Quote
Did that Brand New Computer come with a trial version of a 3rd party AV ???
If so, which one and how was it removed ???
If there was a trial of a third party AV, check my signature for Successfully Installing Avast.
No AV product installed - quite bloat free actually.
I'm aware of the correct procedure, already tried, so just repeating it isn't going to solve it.
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 13, 2018, 10:27:58 PM
Quote
Did that Brand New Computer come with a trial version of a 3rd party AV ???
If so, which one and how was it removed ???
If there was a trial of a third party AV, check my signature for Successfully Installing Avast.
No AV product installed - quite bloat free actually.
I'm aware of the correct procedure, already tried, so just repeating it isn't going to solve it.
https://support.avast.com/en-us/article/33/
Title: Re: NEW Version: 18.7.2354
Post by: bruce_b on October 13, 2018, 11:04:07 PM
Just a suggestion you may want to try:

1): Download the "Full Offline Installer" for what you are trying to install. Using the On Line Installer can cause problems at times.
     The Offline Installer link is at this thread: https://forum.avast.com/index.php?topic=222453.0
2): Use "Avast Clean" to completely remove the current installation and then reboot.
3): On some computers you may have to Right Click on the Installer File and Select "Run As Administrator"
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 14, 2018, 12:59:08 AM
Just a suggestion you may want to try:

1): Download the "Full Offline Installer" for what you are trying to install. Using the On Line Installer can cause problems at times.
     The Offline Installer link is at this thread: https://forum.avast.com/index.php?topic=222453.0 (https://forum.avast.com/index.php?topic=222453.0)
2): Use "Avast Clean" to completely remove the current installation and then reboot.
3): On some computers you may have to Right Click on the Installer File and Select "Run As Administrator"
Those suggestion had already been passed along. :)
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on October 14, 2018, 09:21:49 AM
Just a suggestion you may want to try:

1): Download the "Full Offline Installer" for what you are trying to install. Using the On Line Installer can cause problems at times.
     The Offline Installer link is at this thread: https://forum.avast.com/index.php?topic=222453.0 (https://forum.avast.com/index.php?topic=222453.0)
2): Use "Avast Clean" to completely remove the current installation and then reboot.
3): On some computers you may have to Right Click on the Installer File and Select "Run As Administrator"
Those suggestion had already been passed along. :)
hi,
It doesn't seem that r44flyer has confirmed that he used the offline version.
From experience, tutorials are rarely followed step by step.
If the version downloaded before was an online version, it is possible to think that it is not necessary to download it again when you think you have it on your hard disk

bruce_b insists particularly (in red) on this.
Maybe it's not useless? :)
Title: Re: NEW Version: 18.7.2354
Post by: bruce_b on October 14, 2018, 01:34:49 PM
I don't insist on anything, just trying to help the OP ... And I still stand by what I say: The Full Offline Installers work better than Stub or OnLine Installers and this seems to hold true for just about any stub installer used. Look at the issues Windows 10 users have MS does an online upgrade .. Takes hours and sometimes does not work correct. But if you download the latest Windows 10 version and then use that to upgrade, it is faster and usually trouble free.
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on October 14, 2018, 03:31:18 PM
So , bob3160 is right
Quote
Those suggestion had already been passed along.
The procedure described #31 - and which r44flyer claims to have followed unsuccessfully  #32 :-[ - already mentions that an offline version must be downloaded and used
Title: Re: NEW Version: 18.7.2354
Post by: r44flyer on October 15, 2018, 07:23:09 PM
For a reliable product ALL installers should work correctly.
Offline installer obtained and custom scans work fine so far, existing licence applied and new device added to the account.
However the Smart Scan 'reliably' falls over.
It didn't before on the 18.6.2349 version and before the October Windows updates.
Thanks
Title: Re: NEW Version: 18.7.2354
Post by: bruce_b on October 15, 2018, 07:44:36 PM
The Smart Scan issue could be either with the code in Avast or it could have something to do with the latest Windows 10 Upgrade .. Avast coders would need to check into it and decide how to fix it. This is just another reason I would want Microsoft to just allow Security Updates and let the end user decide if they need or want to Upgrade Windows 10 with so called "newer features" .. Once it working as I want it, leave it be.
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on October 18, 2018, 07:52:55 AM
Strange, Software updater is back in protection tab.
right  :o
avast probably doesn't know where to put it  ;D
It belongs in protection since an outdated program is a potential security risk.
hi,
back to performances again  ;) ;D
Title: Re: NEW Version: 18.7.2354
Post by: OrdosAlpha on October 20, 2018, 07:56:49 AM
Windows 7 User profile failed to load after this update.

I fixed it by restoring system in Safe Mode and when i logged into account then...Avast UI Failed to load...

Also for some reason Avast had added their extension to Firefox and created a new desktop icon.
Decided to update to the latest version and got the very same issue upon restart - user profile failed to logon. Running Windows 7 SP1 x64 and it's to date with latest updates available from Windows Update. Went into safe mode and then recovered my profile through the Registry. Re-started and managed to log into my profile only to get the Avast UI failed to load error. Booted back into safe mode and uninstalled Avast 18.7.2354 using the Avast uninstaller. Re-booted and re-installed Avast 18.6.2349. Not happy to say the least. Prior to diving into the registry, I spent several hours backing up my data on my C drive in safe mode just in case I wasn't able to recover my user profile.
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 20, 2018, 02:27:35 PM
Windows 7 User profile failed to load after this update.

I fixed it by restoring system in Safe Mode and when i logged into account then...Avast UI Failed to load...

Also for some reason Avast had added their extension to Firefox and created a new desktop icon.
Decided to update to the latest version and got the very same issue upon restart - user profile failed to logon. Running Windows 7 SP1 x64 and it's to date with latest updates available from Windows Update. Went into safe mode and then recovered my profile through the Registry. Re-started and managed to log into my profile only to get the Avast UI failed to load error. Booted back into safe mode and uninstalled Avast 18.7.2354 using the Avast uninstaller. Re-booted and re-installed Avast 18.6.2349. Not happy to say the least. Prior to diving into the registry, I spent several hours backing up my data on my C drive in safe mode just in case I wasn't able to recover my user profile.
Sounds more like a Windows problem than an Avast problem. See if this helps: https://forum.avast.com/index.php?topic=219003
This is help directly from Microsoft: https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message
Title: Re: NEW Version: 18.7.2354
Post by: r44flyer on October 20, 2018, 11:12:10 PM
The Smart Scan issue could be either with the code in Avast or it could have something to do with the latest Windows 10 Upgrade .. Avast coders would need to check into it and decide how to fix it. This is just another reason I would want Microsoft to just allow Security Updates and let the end user decide if they need or want to Upgrade Windows 10 with so called "newer features" .. Once it working as I want it, leave it be.

Yes bruce_b I totally agree about updates.
I'm getting sick of Avast pestering me to buy VPN and now another pester to 'resolve PC problems' popped up after installing this update on my main PC.
I have already uninstalled the Software Updater, Wifi inspector, Safe Price extension, Data Shield, as I'm not interested in these and I use other software to 'fix PC problems'.
I'm also considering removing Avast Passwords too because it just isn't up to the quality and features of something like LastPass.
Avast - just concentrate on the core stuff done well and stop pestering us!

On the laptop issue "Avast is down" I've narrowed it to a WiFi scanning issue. There's something it doesn't like about the Gigabyte WiFi driver/hardware.
Strange how the scan keeps working and it's just the Avast interface that falls over, and recovers after a minute or so.
Title: Re: NEW Version: 18.7.2354
Post by: Asyn on October 21, 2018, 09:01:34 AM
I'm getting sick of Avast pestering me to buy VPN and now another pester to 'resolve PC problems' popped up after installing this update on my main PC.
You can disable the ads in the paid versions: Avast GUI -> Settings -> Privacy
Title: Re: NEW Version: 18.7.2354
Post by: r44flyer on October 21, 2018, 03:24:49 PM
I'm getting sick of Avast pestering me to buy VPN and now another pester to 'resolve PC problems' popped up after installing this update on my main PC.
You can disable the ads in the paid versions: Avast GUI -> Settings -> Privacy
Great, thanks, hadn't spotted that and I'm usually ok at going through settings.
Apologies for whining!  :-[
Title: Re: NEW Version: 18.7.2354
Post by: Asyn on October 21, 2018, 03:44:44 PM
I'm getting sick of Avast pestering me to buy VPN and now another pester to 'resolve PC problems' popped up after installing this update on my main PC.
You can disable the ads in the paid versions: Avast GUI -> Settings -> Privacy
Great, thanks, hadn't spotted that and I'm usually ok at going through settings.
Apologies for whining!  :-[
You're welcome.
Title: Re: NEW Version: 18.7.2354
Post by: ItsAllGoodMan on October 24, 2018, 05:10:07 PM
On a family member's computer, the automatic update of the Avast! program had corrupted their Windows profile.  After the Avast! program update screen popped up and computer restarted, a TEMP profile was loaded instead of their profile.

It is similar to what was described here and what others had described in the following thread:
https://forum.avast.com/index.php?topic=199283.0 (https://forum.avast.com/index.php?topic=199283.0)

The computer is running Windows 7 64-bit.

It took a while for me to figure out how to fix this problem because I never experienced this issue before.  I was glad I didn't have to setup everything again because that would've taken several hours.

I somewhat followed the steps mentioned here to correct the problem:
https://www.sevenforums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html (https://www.sevenforums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html)

Basically:
1) Run regedit
2) Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
3) Go to the profile listing that is corrupted and delete the listing that doesn't have .bak (this is the TEMP profile) (you can back up the registry entry if you want)
4) Rename the profile with .bak by removing the .bak
5) Reboot
6) Go to the Users folder in Windows Explorer and delete the TEMP profile folder
Title: Re: NEW Version: 18.7.2354
Post by: nalo89 on October 27, 2018, 02:13:21 AM
The latest version of CCleaner installed Avast Free on my W10 desktop. Partway through the first autoscan computer BSOD and rebooted. At the start of the second autoscan computer immediately BSOD so I uninstalled Avast. I checked for appcrash data and the following came up:
1. ACDSEE Ultimate 2019.exe stopped working-heap corruption. 2. MOBILedit Framework.exe stopped working-Access Violation. 3. Smart Photo Editor.exe stopped working-Access Violation. 4. System Settings.exe stopped working-no installed components were found.  After uninstalling Avast computer working normally.
Title: 18.7.2354 BROKE MY WIN 7
Post by: Cliff_g on October 30, 2018, 05:49:33 PM
Hi folks, especially those suggesting this is a Window's problem.  Sorry, Avast, it's not Windows that broke, it's Avast that broke Windows.  Too many simultaneous instances. 

Summat's definitely "up" with the latest update.  I had the profile corruption problem and m/c was u/s.  Had to boot to safe mode, and do the registry hack as per method 1 at https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message (https://support.microsoft.com/en-us/help/947215/you-receive-a-the-user-profile-service-failed-the-logon-error-message)

Have managed to interrupt the Avast update on my 2nd machine, too it off, and won't be re-installing until the next proven-good Avast update is out.

Dunno if it's really OK now or not. Am sitting at 18.7.2354  build 18.7.4041.389 and working ok for now after the reg hack

Win 7 64 bit, again
Title: Re: NEW Version: 18.7.2354
Post by: schmidthouse on October 30, 2018, 05:51:53 PM
You don't need to change the "Title" of the Topic!
Title: Re: NEW Version: 18.7.2354
Post by: Cliff_g on October 30, 2018, 05:52:42 PM
pet hate of mine: people that just reply without changing the title  :o :o
Title: Re: NEW Version: 18.7.2354
Post by: schmidthouse on October 30, 2018, 06:01:05 PM
pet hate of mine: people that just reply without changing the title  :o :o

I personally don't run Win 7 so I won't venture to assist, however I'm sure someone will respond shortly.

You can always start your own 'new' topic to bring attention to your specific issue. :)
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on October 30, 2018, 09:39:31 PM
pet hate of mine: people that just reply without changing the title  :o :o
You don't change someone elses topic. That's hijacking. You start your own.
Title: Re: NEW Version: 18.7.2354
Post by: REDACTED on October 31, 2018, 10:50:42 AM
I have been using Avast for over 10 years. After updating Avast Premier on 18.7.2354, my laptop became very hot. All unnecessary background programs are disabled. Without Avast, the laptop is warming up to 55 degrees Celsius, and 75 degrees Celsius with Avast and laptop unloaded by other programs. Laptop Asus: N550J Win 8.1
Title: Re: NEW Version: 18.7.2354
Post by: Asyn on October 31, 2018, 10:57:26 AM
I have been using Avast for over 10 years. After updating Avast Premier on 18.7.2354, my laptop became very hot. All unnecessary background programs are disabled. Without Avast, the laptop is warming up to 55 degrees Celsius, and 75 degrees Celsius with Avast and laptop unloaded by other programs. Laptop Asus: N550J Win 8.1
Start a new topic and provide details.
Title: Re: NEW Version: 18.7.2354
Post by: REDACTED on November 02, 2018, 06:23:36 PM
Start a new topic and provide details.
Thanks for the advice. But perhaps it's not Avast.
The problem is related to the "service" or "process" TiWorker.exe (Windows Modules Installer). Or the one-name virus, although it does not show itself to be anything other than heating.
  When "End process" TiWorker.exe, it starts up later and heats up, loading the notebook in the background.
If you run Resource Monitor (perfmon / res), and TiWorker.exe "Suspend process" - then everything is OK, until restart my laptop. Although it does not solve this problem globally.
I would be glad for any advice.



Title: Re: NEW Version: 18.7.2354
Post by: CraigB on November 02, 2018, 07:26:41 PM
Start a new topic and provide details.
Thanks for the advice. But perhaps it's not Avast.
The problem is related to the "service" or "process" TiWorker.exe (Windows Modules Installer). Or the one-name virus, although it does not show itself to be anything other than heating.
  When "End process" TiWorker.exe, it starts up later and heats up, loading the notebook in the background.
If you run Resource Monitor (perfmon / res), and TiWorker.exe "Suspend process" - then everything is OK, until restart my laptop. Although it does not solve this problem globally.
I would be glad for any advice.
The advice as Asyn suggested was to start a new topic of your own.
Title: Re: NEW Version: 18.7.2354
Post by: TheOwner on November 04, 2018, 04:57:25 AM
Today after Smart scan where result should appear i got screen "The online content is unavailable".
My internet connection is ok also tried restart PC and Avast repair, nothing fixed this.
When I hit reload button, results appear correctly. Any explanation?
Title: Re: NEW Version: 18.7.2354
Post by: saturation on November 09, 2018, 02:01:20 PM
Hi

After installation of the new version I noticed "Schannel" error entries see below in my event log. ( Windows 7 Home Premium )
This was not the case with the previous version.!!  Repairing Avast did not solve it. This should be fixed.!!

Protokollname: System
Quelle:        Schannel
Datum:         09.11.2018 08:18:56
Ereignis-ID:   36887
Aufgabenkategorie:Keine
Ebene:         Fehler
Schlüsselwörter:
Benutzer:      SYSTEM
Computer:      PC-Richard1
Beschreibung:
Es wurde eine schwerwiegende Warnung empfangen: 70.
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Schannel" Guid="{1F678132-5938-4686-9FDC-C8FF68F15C85}" />
    <EventID>36887</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2018-11-09T07:18:56.110732800Z" />
    <EventRecordID>1141592</EventRecordID>
    <Correlation />
    <Execution ProcessID="880" ThreadID="940" />
    <Channel>System</Channel>
    <Computer>PC-Richard1</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="AlertDesc">70</Data>
  </EventData>
</Event>

Thanks
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on November 09, 2018, 07:28:49 PM
hi,
is there a problem with the download links?
Quote
This domain is currently not approved for CashParking.
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on November 09, 2018, 09:55:48 PM
hi,
is there a problem with the download links?
Quote
This domain is currently not approved for CashParking.
Which downloads ??? Program and VPS OK  Installation downloads also working for me.
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on November 09, 2018, 11:36:46 PM
downloads from the beginning of this topic (installation).

but it works again now  :)

I sent the "Offline" download link  to a member this afternoon. He told me it was not working because "not approved for CashParking"
I checked around 7:00 pm and I also had the same message.
Definitely a temporary problem with the avast server, resolved now.
It's mostly the content of the message that was strange  :o

Edit:the same message as on other expired domains
http://www.lasportsgrille.com
http://www.phamousphilsbbq.com
http://recycle.goodearths.com
Title: Re: NEW Version: 18.7.2354
Post by: mchain on November 10, 2018, 05:51:32 AM
Confirmed.  Odd.   ???

See attached:

How do you know domains are expired?
Title: Re: NEW Version: 18.7.2354
Post by: chris.. on November 10, 2018, 01:26:16 PM
Thanks for the screenshoot I haven't.
Quote
How do you know domains are expired?
that was the reason given for the links I'm quoting
Indeed this cannot be the reason for avast.
Knowing that CashParking is linked to a click monetization system (via godaddy?), it is possible that avast will use this system, otherwise why this type of message a few hours last night on some avast servers.
However, these are only hypotheses, I know nothing about reality, only avast will be able to communicate... if he so wishes.
What is certain is that the message was not invented and is not related to a problem specific to our own configuration.
Title: Re: NEW Version: 18.7.2354
Post by: Lukas Mizoch on November 14, 2018, 01:43:10 PM
I received mail, that Avast Antivirus 18.7 automatic upgrades will start on the 14th November 2018. It's 13:42 and still nothing.
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on November 14, 2018, 02:13:48 PM
I received mail, that Avast Antivirus 18.7 automatic upgrades will start on the 14th November 2018. It's 13:42 and still nothing.
Received an email from Whom ??? What version are you running now ???
Title: Re: NEW Version: 18.7.2354
Post by: Lukas Mizoch on November 14, 2018, 02:23:41 PM
I received mail, that Avast Antivirus 18.7 automatic upgrades will start on the 14th November 2018. It's 13:42 and still nothing.
Received an email from Whom ??? What version are you running now ???

From Sean from Avast Business <sean.goodfellow@avast-business.xxxxxxxxxx>.

We're pleased to announce that Avast Business Antivirus 18.7 has just been released!

This release introduces bug fixes and enhancements.

We have updated the UI (styling, menu updates), VPN component (part of Avast Business Antivirus Pro Plus only) now has its own User Interface.
The VPN user interface can still be accessed via the Antivirus UI. This makes accessing the VPN much easier for the end user than having to open up the Antivirus UI with multiple clicks to activate/de-activate the VPN.

Support for Windows Server 2019, including Exchange and SharePoint 2019.

Important
Avast Antivirus 18.7 is for NEW Avast Business Antivirus / Pro / Pro Plus installations only right now.

Avast Antivirus 18.7 automatic upgrades will start on the 14th November 2018.
Title: Re: NEW Version: 18.7.2354
Post by: bob3160 on November 14, 2018, 02:45:31 PM
I received mail, that Avast Antivirus 18.7 automatic upgrades will start on the 14th November 2018. It's 13:42 and still nothing.
Received an email from Whom ??? What version are you running now ???

From Sean from Avast Business <sean.goodfellow@avast-business.xxxxxxxxxx>.

We're pleased to announce that Avast Business Antivirus 18.7 has just been released!

This release introduces bug fixes and enhancements.

We have updated the UI (styling, menu updates), VPN component (part of Avast Business Antivirus Pro Plus only) now has its own User Interface.
The VPN user interface can still be accessed via the Antivirus UI. This makes accessing the VPN much easier for the end user than having to open up the Antivirus UI with multiple clicks to activate/de-activate the VPN.

Support for Windows Server 2019, including Exchange and SharePoint 2019.

Important
Avast Antivirus 18.7 is for NEW Avast Business Antivirus / Pro / Pro Plus installations only right now.

Avast Antivirus 18.7 automatic upgrades will start on the 14th November 2018.

The right place to address your concerns is here,
https://forum.avast.com/index.php?board=77.0