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Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: admin45 on October 17, 2018, 07:12:35 PM

Title: Avast EPSP issue - Last version causing BSOD on boot
Post by: admin45 on October 17, 2018, 07:12:35 PM
UNEXPECTED_KERNEL_MODE_TRAP
0x0000007f | 00000000`00000008
ntoskrnl.exe

Clean Windows 7 SP1 x64 installation, fully updated.
Spec: 
MOTHERBOARD   Gigabyte H110M-S2H-CF         
CPU   Intel(R) Pentium(R) CPU G4400 @ 3.30GHz         
SOCKET   LGA1151
CPU-AMOUNT   2x3.30GH         
RAM   DDR4         
RAM-AMOUNT 1x4096 MB
RAM-FREQUENCY 2133 MHz   
HD1   KINGSTON SA400S37240G ATA Device
HD1-SIZE   224 (240)

After installation of Avast EPSP client-package - reboots normally, all works.
After updating EPSP from local EPSP server - reboot and BSOD on Windows loading.
Have to run WinPE and restore from last save-point.
Minidump: http://ai-frame.net/share/uploads/101718-3978-01.dmp

I have to stick with MS Essentials for now. Pls resolve. Or at least say something.

PS: What is this captcha? Are you sirius with that sht? it's unreadable in most variations. Do you so desperately don't want me to post here?
And... no uploads for dumps. Okay.
Title: Re: Avast EPSP issue - Last version causing BSOD on boot
Post by: Pondus on October 17, 2018, 07:54:22 PM
Quote
PS: What is this captcha? Are you sirius with that sht? it's unreadable in most variations. Do you so desperately don't want me to post here?
Forum spam protection, first 3 posts


Quote
And... no uploads for dumps. Okay.
You mean attaching logs? ... see below the box you write in > Attachments and other options


Title: Re: Avast EPSP issue - Last version causing BSOD on boot
Post by: admin45 on October 17, 2018, 08:28:18 PM
You mean attaching logs? ... see below the box you write in > Attachments and other options
Attaching windows minidumps.
Title: Re: Avast EPSP issue - Last version causing BSOD on boot
Post by: Asyn on October 18, 2018, 05:14:08 AM
Contact business support: https://www.avast.com/business-support-contact-form.php