Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kluader on October 20, 2018, 10:09:30 PM

Title: Cannot upgrade via paypal
Post by: kluader on October 20, 2018, 10:09:30 PM

Hello. I try to upgrade via paypal but I get this error:

It says the browser is not up to date. The fact is that the browser is the avast program.

Title: Re: Cannot upgrade via paypal
Post by: DavidR on October 20, 2018, 10:33:48 PM

The Avast Antivirus Program isn't a browser, though Avast has a stand alone browser Avast Secure Browser.  Is this what you mean ?

If so then it would be best to:
First ensure that you have the latest version of the Avast Secure Browser.
If you have the latest version, then it would probably be best to post in the forum dedicated to the Avast Secure Browser https://forum.avast.com/index.php?board=78.0

Title: Re: Cannot upgrade via paypal
Post by: kluader on October 20, 2018, 10:52:06 PM

Quote from: DavidR on October 20, 2018, 10:33:48 PM

The Avast Antivirus Program isn't a browser, though Avast has a stand alone browser Avast Secure Browser.  Is this what you mean ?

If so then it would be best to:
First ensure that you have the latest version of the Avast Secure Browser.
If you have the latest version, then it would probably be best to post in the forum dedicated to the Avast Secure Browser https://forum.avast.com/index.php?board=78.0

hi. how do i check if i have the latest version of secure browser?

Title: Re: Cannot upgrade via paypal
Post by: DavidR on October 20, 2018, 11:35:01 PM

Well as I don't use the Avast Secure Browser I can't say for certain, however if I want to check what version of Firefox is installed, I just look at the Help - About Firefox.

If you run the Avast Secure Browser and check its settings and see if there is the same option.

If you look in the link I gave you that will tell you what is the latest version is and the question you are asking may well have been discussed.

Title: Re: Cannot upgrade via paypal
Post by: schmidthouse on October 20, 2018, 11:39:39 PM

I've attached a Screenshot for OP  :)

Title: Re: Cannot upgrade via paypal
Post by: DavidR on October 21, 2018, 01:27:26 AM

Thanks for that, hopefully it will help.

Title: Re: Cannot upgrade via paypal
Post by: bob3160 on October 21, 2018, 07:44:19 PM

(https://screencast-o-matic.com/screenshots/u/Lh/1540143793814-647.png)

Title: Re: Cannot upgrade via paypal
Post by: kluader on October 24, 2018, 04:54:16 PM

i dont have that option at my browser. is there any other way to upgrade to avast internet security at 23,99? Thats the offer since i had avast pro antivirus.

Title: Re: Cannot upgrade via paypal
Post by: kluader on October 24, 2018, 05:08:00 PM

Edit

I used my credit card, it worked