Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: REDACTED on October 22, 2018, 07:39:11 PM

Title: Auto Renewal Avast Clean Up 60 days
Post by: REDACTED on October 22, 2018, 07:39:11 PM
I activated the Avast Clean up for 60 days, but when i go to my account, i canĀ“t find the license. Have just de Antivirus.
The clean up still working but when the free time end, will start to discount in my credit card. I want to cancel the activation but i can't find my license.
I need help.
Title: Re: Auto Renewal Avast Clean Up 60 days
Post by: schmidthouse on October 22, 2018, 10:01:31 PM
I believe that you should have received an email
You need to refer to the email sent to you directly after registering for Trial. IN that EMail should be instructions on how to go to the 'order portal' using the Order ID and password provided in that email/
ONce in the Order Portal click 'Manage Subscriptions'.
The option to "disable" auto-renew is there. :)