Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: REDACTED on October 25, 2018, 06:16:44 PM

Title: AVAST SAFE ZONE
Post by: REDACTED on October 25, 2018, 06:16:44 PM

Looking for a reply to Safe Zone Browser error. Receiving the following error: Version:   1.48.2066.120 - An error occurred while checking for updates. Update stream:   Stable. System: Windows Vista 64-bit (WoW64). Appreciate a solution to resolving this issue. Thanks!

Title: Re: AVAST SAFE ZONE
Post by: mchain on October 25, 2018, 07:25:37 PM

Avast Safe Zone is not supported anymore:  https://support.avast.com/en-us/article/Use-SafeZone-Browser (https://support.avast.com/en-us/article/Use-SafeZone-Browser)

• Automatic upgrading of browser by Avast to Avast Secure Browser can mean all bookmarks and settings can be lost.
• Best to back up bookmarks and settings before this happens.

Avast Secure Browser:  https://support.avast.com/en-us/article/Secure-Browser-FAQ (https://support.avast.com/en-us/article/Secure-Browser-FAQ)

Strongly recommend you uninstall old SafeZone Browser yourself as Administrator and install Secure Browser as Administrator asap.  Reboot after uninstall and again after installing new.

You can get latest version here:  https://forum.avast.com/index.php?topic=222028.0 (https://forum.avast.com/index.php?topic=222028.0)

https://winaero.com/blog/how-to-uninstall-and-remove-the-avast-safezone-browser/ (https://winaero.com/blog/how-to-uninstall-and-remove-the-avast-safezone-browser/)

Title: Re: AVAST SAFE ZONE
Post by: REDACTED on October 28, 2018, 05:20:36 PM

Thanks for the reply to my earlier post. Need help once again for this same issue. Went to my Control Panel to uninstall Avast Safe Zone. Located Avast Premier Program and clicked on Change to uninstall Safe Zone Browser and it's not listed. What would be the next option for me to safely remove my Safe Zone Browser and to install the new Secure Browser? Thanks for your help!

Title: Re: AVAST SAFE ZONE
Post by: mchain on October 31, 2018, 11:57:27 PM

AFAIK you can't install ASB on Vista or XP.  In any case, Avast SafeZone Browser is not supported anymore also. 

Would seem to be the reason why you have the update error you noted in your first post.

Vista is EOL (End Of Life) as is XP and not supported anymore.  The only avast browser you can run on Vista is Avast SafeZone browser, and that is EOL too.

>Support for all operating systems does not last forever.< 

When support ends, so does running a secure system, that ends when support ends too.