Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on October 30, 2018, 06:38:26 PM

Title: [SOLVED] Report of bug with avast free antivirus
Post by: REDACTED on October 30, 2018, 06:38:26 PM

Hello,

i contact you because i have a problem with avast free antivirus.
I can't start scan antivirus because he is written on buttons "Scan.scantype.undefinied" (see the image).

The version of avast is 18.7.2354

Can you help me please ?

Regard,

PS : I'm french but i speak english. can i speak french on this forum or it's an english forum ?

Title: Re: Report of bug with avast free antivirus
Post by: Pondus on October 30, 2018, 06:45:27 PM

Quote

or it's an english forum

Yes .... but there is a Francais section here  >>  https://forum.avast.com/index.php?board=21.0


Repairing Avast Antivirus  >>  https://support.avast.com/en-us/article/Repair-Antivirus

Réparation d'Avast Antivirus  >>  https://support.avast.com/fr-fr/article/Repair-Antivirus/

Comment pouvons-nous vous aider ?  >>  https://support.avast.com/fr-fr

Title: Re: Report of bug with avast free antivirus
Post by: REDACTED on October 30, 2018, 06:49:11 PM

Ok, thank you !

Title: Re: Report of bug with avast free antivirus
Post by: REDACTED on October 30, 2018, 06:55:51 PM

Quote from: Pondus on October 30, 2018, 06:45:27 PM

Quote

or it's an english forum

Yes .... but there is a Francais section here  >>  https://forum.avast.com/index.php?board=21.0


Repairing Avast Antivirus  >>  https://support.avast.com/en-us/article/Repair-Antivirus

Réparation d'Avast Antivirus  >>  https://support.avast.com/fr-fr/article/Repair-Antivirus/

Comment pouvons-nous vous aider ?  >>  https://support.avast.com/fr-fr

I have repair avast antivirus, but the problem is already here...

Can you help me please ?

And... how contact avast for report this bug ?

Thank you for advance !

Title: Re: Report of bug with avast free antivirus
Post by: Pondus on October 30, 2018, 07:11:57 PM

Quote

And... how contact avast for report this bug ?

Comment pouvons-nous vous aider ?  >>  https://support.avast.com/fr-fr

Title: Re: Report of bug with avast free antivirus
Post by: chris.. on October 30, 2018, 07:22:30 PM

@Pondus
are you sure  support is still possible for "free" users ?

Title: Re: Report of bug with avast free antivirus
Post by: REDACTED on October 30, 2018, 07:28:49 PM

The support is unavailible for avast free antivirus...

Title: Re: Report of bug with avast free antivirus
Post by: Pondus on October 30, 2018, 07:29:35 PM

Quote from: chris.. on October 30, 2018, 07:22:30 PM

@Pondus
are you sure  support is still possible for "free" users ?

Nope, but this forum or the FAQ is the only i know

Title: Re: Report of bug with avast free antivirus
Post by: REDACTED on October 30, 2018, 07:36:25 PM

Ok, but i have already read FAQ and forum and i don't found the answer to my problem...

Title: Re: Report of bug with avast free antivirus
Post by: REDACTED on October 30, 2018, 07:39:42 PM

I have delete and re add avast antivirus free on my computer and the problem is solved !