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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on November 05, 2018, 04:08:24 PM

Title: ChANGE PAYMENT OPTIONS
Post by: REDACTED on November 05, 2018, 04:08:24 PM
My Avast subscriptions is running out soon.  How do I verify that I have a valid credit card in place for the auto renewal?
Title: Re: ChANGE PAYMENT OPTIONS
Post by: bob3160 on November 05, 2018, 04:14:02 PM
Quote from: whiben on November 05, 2018, 04:08:24 PM
My Avast subscriptions is running out soon.  How do I verify that I have a valid credit card in place for the auto renewal?
You can contact Support.
https://support.avast.com/en-us/contact/sales?c=true
Title: Re: ChANGE PAYMENT OPTIONS
Post by: REDACTED on November 06, 2018, 12:15:15 PM
Sir, I was upgraded to REGULAR INTERENT  BY mistake and charged for it on my credit card.  I SIGN up for avast free.to start with and got upgraded by mistake  please correct and refund my credit card  thank youl
Title: Re: ChANGE PAYMENT OPTIONS
Post by: Asyn on November 06, 2018, 12:16:49 PM
Quote from: johnboy7191 on November 06, 2018, 12:15:15 PM
Sir, I was upgraded to REGULAR INTERENT  BY mistake and charged for it on my credit card.  I SIGN up for avast free.to start with and got upgraded by mistake  please correct and refund my credit card  thank youl
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
Title: Re: ChANGE PAYMENT OPTIONS
Post by: Tren2 on October 13, 2020, 08:23:03 PM
hello, I have my own problems, need to change debit card information on my account and I am not finding a way to do this. My old debit card is expiring and I have recently activated my new one, I need to put the information of the new card in your system and cannot find a way to do this.
Title: Re: ChANGE PAYMENT OPTIONS
Post by: DavidR on October 13, 2020, 09:43:54 PM
Quote from: Tren2 on October 13, 2020, 08:23:03 PM
hello, I have my own problems, need to change debit card information on my account and I am not finding a way to do this. My old debit card is expiring and I have recently activated my new one, I need to put the information of the new card in your system and cannot find a way to do this.

Did you find this
Sales change order details wrong email address given, etc. - Submit a support ticket https://support.avast.com/en-ww/contact/sales in your case select the Billing, payment, or license issues option - and then the I have a different or license issue and click Next and follow.

I would suggest Email and enter your information.