Avast WEBforum

Avast Products => Avast Free Antivirus / Pro Antivirus / Internet Security/ Premier => Topic started by: shockwaveriderz on November 07, 2018, 04:37:59 PM

Title: Clicking Menu/Help/Avast Forums doesn't work
Post by: shockwaveriderz on November 07, 2018, 04:37:59 PM
If I click on Menu>Help>Avast Forums it used to open to this forum. Now nothing happens? Any suggestions?  Clicking either Help or 24/7 Premium Tech Support both work.
Title: Re: Clicking Menu/Help/Avast Forums doesn't work
Post by: mchain on November 08, 2018, 05:12:36 AM
See attached below for GUI window.  Is this the process you are talking about?

I'd try a Repair of Avast first:  https://support.avast.com/en-ww/article/204/ (https://support.avast.com/en-ww/article/204/)
Title: Re: Clicking Menu/Help/Avast Forums doesn't work
Post by: shockwaveriderz on November 08, 2018, 04:04:29 PM
yes,it seems to be working now.  :)
Title: Re: Clicking Menu/Help/Avast Forums doesn't work
Post by: mchain on November 08, 2018, 07:12:15 PM
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Title: Re: Clicking Menu/Help/Avast Forums doesn't work
Post by: bob3160 on November 09, 2018, 11:09:52 PM
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Same here. Its a lot faster via bookmark then through the Avast User Interface. :)
I actually have a folder in my Bookmarks Bar
(https://screencast-o-matic.com/screenshots/u/Lh/1541801279097-58688.png)

Title: Re: Clicking Menu/Help/Avast Forums doesn't work
Post by: DavidR on November 10, 2018, 12:07:03 AM
Glad to help.

Personally, I prefer to bookmark a site and go from there.   ;)   Cheers.
Same here. Its a lot faster via bookmark then through the Avast User Interface. :)
I actually have a folder in my Bookmarks Bar
<snip image>

I to prefer to bookmark the Avast Forums and different sections of the forums as folders in the tabs in Firefox.

I also have a number of tabs open all of the time, you only have to have one forum page open in a tab to get a lot more information

I use the Show unread posts since last visit. and Show new replies to your posts (at the top of Avast Forum pages), to get updated/new topics since my last visit.
Title: Re: Clicking Menu/Help/Avast Forums doesn't work
Post by: alanb on November 10, 2018, 04:05:19 PM
Quote
I use the Show unread posts since last visit. and Show new replies to your posts (at the top of Avast Forum pages), to get updated/new topics since my last visit.

Ditto.

Also the Avast Help menu option redirects through a tracking and ad server at: ipm-provider.ff.avast.com.