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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mm81 on November 10, 2018, 10:56:12 PM

Title: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: mm81 on November 10, 2018, 10:56:12 PM
Hi there

I'm using Avast Free 18.7.2354 with Windows 8.1 enterprise 64bit.

Every time I install, uninstall or repair any kind of a software, Avast perform a full scan of all my hard drives, simultaneously scanning the rest of files or programs that run after I install/uninstall/repair software. It makes my PC totally unresponsive, sometimes it just freeze, the whole scan takes several minutes, at the time I can't do anything on my PC. This is VERY frustrating. You may ask, how many times I install, uninstall or repair software? Well, quite often!

I don't think it's a bug. It's a feature ("behavior shield"). But it just too resource-hungry. Maybe it works good for single, tiny 480GB SSD, but not for couple of TB on HDDs.

Is there anything I can do, besides switching off behaviour shield?

(sorry for my poor english)
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: Asyn on November 11, 2018, 05:22:11 AM
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: DavidR on November 11, 2018, 10:12:23 AM
This certainly isn't normal procedure and hasn't happened on any of my systems in all of the time I have been using avast.

Aside from what Asyn has asked. 

Have made any changes to to the default settings of Avast ?
If so you could try a 'Restore factory defaults' option in the AvastUI > Settings > Troubleshooting.  This only changes the Avast settings not your wider system.

Reboot when you have done this for the changes to take effect.
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: mm81 on November 11, 2018, 11:09:53 AM
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
- RansomFree
- 2013-2016 Windows Defender, 2016-2018 Bitdefender Antivirus Free Edition. I'm using Avast Free for 5 months now.


This certainly isn't normal procedure and hasn't happened on any of my systems in all of the time I have been using avast.

Aside from what Asyn has asked. 

Have made any changes to to the default settings of Avast ?
If so you could try a 'Restore factory defaults' option in the AvastUI > Settings > Troubleshooting.  This only changes the Avast settings not your wider system.

Reboot when you have done this for the changes to take effect.
Hmm, yes, I have made some small changes, but mainly related to exceptions. I'll try to restore settings.
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: Asyn on November 11, 2018, 11:27:57 AM
OK, report back.
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: mm81 on November 11, 2018, 05:30:52 PM
Nope.
Restoring setting didn't help at all.
I just uninstalled MSI Afterburner, and Avast is scanning my computer for 15 minutes now. I mean, it's not scanning per se, there is no mention that Avast is doing some scanning, it's just AvastSvc.exe working in background taking some CPU resources and - most of all - over 50% HDD resources, for several, long minutes, making my PC run very, very slow.
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: Asyn on November 12, 2018, 05:44:27 AM
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://support.avast.com/article/11/

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: mm81 on November 15, 2018, 06:54:12 PM
I did everything according to the four steps above. I tested for two days with default settings, no weird problems have occured. Today I also enabled hardened mode and PUP detection. I will be testing for the next few days, I have just installed HWINFO, and Avast is not going crazy, like before, so probably everything will be fine. Thanks. But please don't close this topic yet.
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: bob3160 on November 16, 2018, 01:02:14 AM
I did everything according to the four steps above. I tested for two days with default settings, no weird problems have occured. Today I also enabled hardened mode and PUP detection. I will be testing for the next few days, I have just installed HWINFO, and Avast is not going crazy, like before, so probably everything will be fine. Thanks. But please don't close this topic yet.
Topics never get closed. When you've solved your problem, You can edit your original post
and change it to Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software (Solved)
Title: Re: Avast scans all of my HDDs, whenever I install, uninstall or repair any software
Post by: Asyn on November 16, 2018, 05:28:27 AM
I did everything according to the four steps above. I tested for two days with default settings, no weird problems have occured. Today I also enabled hardened mode and PUP detection. I will be testing for the next few days, I have just installed HWINFO, and Avast is not going crazy, like before, so probably everything will be fine. Thanks. But please don't close this topic yet.
You're welcome.