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Business Products => Avast Business => Topic started by: REDACTED on November 13, 2018, 01:34:05 AM

Title: Exchange transport service
Post by: REDACTED on November 13, 2018, 01:34:05 AM

Hi,

Avast was scanning email on our Exchange 2016 server, but since the upgrade to Avast business pro plus, the Microsoft Exchange transport service fails to start, and reports the Avast transport agent (asmail.dll) is no longer valid. Have checked and the dll file is no longer present.

I uninstalled the "Avast transport agent" to get the email server running, but how do I get the upgraded avast to scan emails on our exchange server.

I have tried re-install of avast (no change).

What is the new avast email scanning for Exchange, and how do I add it as a transport agent ? :(

Title: Re: Exchange transport service
Post by: Kamila22 on November 13, 2018, 02:24:25 PM

Hi, you can submit a ticket here and we will ask you to provide us logs from Avast Business Pro Plus in order to analyse the problem:

https://www.avast.com/en-us/business-support-contact-form.php