Avast WEBforum

Consumer Products => Avast Passwords => Topic started by: REDACTED on November 17, 2018, 06:57:02 PM

Title: Password Backup and Password
Post by: REDACTED on November 17, 2018, 06:57:02 PM

Trying to Sync to my Gmail, I'm logged into my Gmail, when I attempt to Sync, Avast Password tells me to log in, I tried but my Password is wrong, is what it keeps telling me, it says 'Forgot Password' and when I click it I end up in my Online Account, however when I go to change my password, it wants the OLD PASSWORD that it will not take. I'm in a catch 22 and since I use the Avast Free, I cannot contact ANYONE with the Avast team as they don't care about the free users, so it directs me here! How am I to change my forgotten password if it wants that password in order to change??? This is the most idiotic system!

Title: Re: Password Backup and Password
Post by: REDACTED on November 17, 2018, 07:12:37 PM

Nevermind, I found this on Google.. https://support.avast.com/en-us/article/Restore-Account-password (https://support.avast.com/en-us/article/Restore-Account-password)