Avast WEBforum

Avast Products => Avast SecureLine VPN => Topic started by: Mnemonic on November 29, 2018, 05:08:42 PM

Title: As of today Avast VPN is not working.
Post by: Mnemonic on November 29, 2018, 05:08:42 PM
Takes too long to connect to the secure server and once it does, I can't access internet. I tried various locations on europe and some on US east.
Yesterday evening it worked fine.
Title: Re: As of today Avast VPN is not working.
Post by: Mnemonic on November 30, 2018, 02:00:12 PM
Ok, turns out my VPN wasn't working because of Avast virus protection.  ;D Crazy right ?

After not getting any reply on the forums and from the customer support, I decided to try out another vpn, just to see if I could isolate the problem. So I buy a 1 month nordvpn and guess what ? It wasn't working either. At first I thought it had something to do with windows update. I rolled it back, didn't work. I opened a ticket on nordvpn website, and started chatting with tech support. After 2 hours of trying different methods, the dude told me to delete avast virus protection. I uninstalled all avast products and voila, VPN started working again.
What I don't get is, how can Avast virus protection interfere with it's own VPN. Makes no sense. Nordvpn tech guy was also  baffled by this.
Anyways, now I'm torn in between refunding avast or going back.