Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on December 07, 2018, 12:56:12 AM
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I have both https://www.twitch.tv/* and https://www.youtube.com/* in the exclusion list for urls yet avast keeps scanning them.( I did restart shields but it doesn't work)Is this normal behaviour?I recently upgraded to w10 from w7 and I don't remember constant scanning going around.
Update:I can stop the scanning temporarily if I disable and re-enable the shields while watching multiple streams but as soon as I open a new twitch tab/stream avast goes back to scanning as usual again.
Is this a bug?It's like it can only stop scanning from instances of streams/videos from in-between the disable/enable of the shields but as soon as something new pops up it goes back to scanning(like opening a new tab of twitch or youtube)
Avast Programm version:18.8.2356 (build 18.8.4084.0)
Virus definition 181206-4
I only have the 4 shields installed since the OS was freshly installed like a couple of hours ago.
Thankfully it doesn't scan While I'm only gaming but I usually have twitch or youtube in the background because I like to listen to podcasts which make scan start scanning again.(which might or might not impact performance.I don't really know tbh it usually only takes 1% every time it scans)
My other option if this is indeed a bug is to disable shields while playing games and listening to streams at the same.Hopefully it shouldn't be a problem since both sites (twitch/youtube) and black desert have legit companies behind them and shouldn't endanger my PC.
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Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
Hit uninstall>repaired>rebooted and the problem still persists.Like I said.If I disable shields and re-enable them while watching a stream/s it stops scanning.But as soon as I open a new tab either youtube/twitch it starts scanning again.
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Can you confirm that you're on build 18.8.4084.408 now..!?
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Can you confirm that you're on build 18.8.4084.408 now..!?
Yes
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- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
-OS windows 10 home version 1803 (OSbuild 17134.441)
-I have windows defender turned off trough registry (since I use avast)
-None
Some other things I'd like to point out.
-The constant scanning stops when I'm playing games or simply browsing. (but will show come up again if I use twitch/youtube at the same time to listen too in the background but stops as soon as I close them)It seems videos/stream triggers the scan regardless of exclusion
-Usually scan starts to scan once every time I open a site and go away.(I take it this as normal because it does a 1 tiem scan of the site once it loads)
As you can see in the picture below called proof3.Scan is scanning my twitch stream in the background
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And picture proof5 after I disabled/re-enabled scans shields it stops scanning the current open twitch tab.(Untill I open another twitch or youtube tab which then results in scan starting to scan again.
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1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
I did as Instructed.Downloaded both files.
-Rebooted in safe mode used the cleaner.
-restarted PC
-Downloaded offline setupexe.
-went to option in exclusions to re-list https://www.youtube.com/ and https://www.twitch.tv/ in the global whitelist
-Wierdly enough hitting browse for file paths to re-list blackdesert took ages.Avast was basically stuck in a loading screen (probably loading the files or something.still wierd it took so long 5mins for the first time.I tried to browse and exclude another file and this time was instant.)
-Disabled/enabled shields and reboot PC just incase
-On Reboot I went on twitch aaand....problem still persists even on whitelist.
-I tried disabling/enabling shields and it did stop current scanning on current twitch tabs open but it comes back by simply refreshing the twitch page/youtube
-Again.When I open a new page 1 scan happens (which I assume it's normal since it tries to detect anything harmful in a new opened page) and it either closes down or pokes every once in a while at 0.1 cpu usage.I'm ok with this.
- Constant scanning only happens when watching streams or youtube videos (which I have both in exclusions) but doesn't happen when I watch videos in a streaming site.Maybe it's how youtube and twitch deliver their videos?
-Gaming is not effected and the constant scanning either doesn't pop up when starting a game or it's just there for a second for the initial start of the game (Again I think it's normal behaviour)
I am proper stumped.I guess Il just have shields off when visiting youtube/twitch and play games.
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I sent a bug report (because it may simply be a bug) with a link to this page just incase.