Avast WEBforum

Business Products => Avast Business => Topic started by: REDACTED on December 11, 2018, 02:33:42 PM

Title: Chrome
Post by: REDACTED on December 11, 2018, 02:33:42 PM

IE, Edge and Firefox all work fine.  Chrome crashes...uninstall Avast and the problem is resolved.  Please advise...we have over 500 computers running Avast in this district. 

Title: Re: Chrome
Post by: naupai on December 11, 2018, 03:06:24 PM

Same here.
Below are the details of program version and virus definition we are on.
(https://i.ibb.co/zsQjYdV/Capture1.png)

Page will not open when browsing.
(https://i.ibb.co/cyDFTJ1/Capture2.png) (https://imgbb.com/)

Uninstalling Avast completely fixes the issue. Strangely enough IE and Mozilla works fine tho.

Title: Re: Chrome
Post by: Jiří Šembera on December 11, 2018, 03:09:01 PM

Hello,

thank you for reporting. The fix is already in our release pipeline so it will be available in the next VPS update.

Jiri

Title: Re: Chrome
Post by: REDACTED on December 11, 2018, 03:21:46 PM

Thank you for the quick reply.  Unfortunately we have let our subscription expire temporarily while we secure the funds (public school district budget).  Will we be getting this update even though we are EXPIRED?

Title: Re: Chrome
Post by: Jason341 on December 11, 2018, 04:40:51 PM

Can you tell me when this fix will be released?  I have over 2000 affected computers.

Title: Re: Chrome
Post by: naupai on December 11, 2018, 05:47:40 PM

Quote from: Jiří Šembera on December 11, 2018, 03:09:01 PM

Hello,

thank you for reporting. The fix is already in our release pipeline so it will be available in the next VPS update.

Jiri

Hi Jiri,

Chrome able to browse internet after update below.

(https://i.ibb.co/cQ7nBG2/Capture9.png)

Time shown when the update is released is in GMT8

Thank you.

Title: Re: Chrome
Post by: Jiří Šembera on December 11, 2018, 06:13:28 PM

naupai, I'm glad to hear the update worked.

And thank you all for your patience while we were fixing this bug!

Title: Re: Chrome
Post by: REDACTED on December 12, 2018, 02:19:53 PM

Hi all,
I´m still running the same problems as the others. I update and no fix as happened.
my versión is in the jpg attached.

Title: Re: Chrome
Post by: Asyn on December 12, 2018, 02:50:35 PM

Quote from: MRAR on December 12, 2018, 02:19:53 PM

my versión is in the jpg attached.

That's no business version, post in the consumer section.