Avast WEBforum

Avast Products => Avast Mobile Apps => Topic started by: slocal on December 13, 2018, 04:53:43 PM

Title: Avast password app credentials don’t work
Post by: slocal on December 13, 2018, 04:53:43 PM
They work fine on browser but not the app. Fix?
Title: Re: Avast password app credentials don’t work
Post by: Tereza V. on December 17, 2018, 11:07:46 AM
Hi, please try to reset your password to My Avast account, it should help:
- visit the page https://my.avast.com
- click on "Can´t access your account"
- enter the e-mail to which your My Avast Account was registered
- once you will receive the "Password reset" e-mail click on the password reset link in the mail
- follow on screen instructions to regain access to your My Avast Account