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Consumer Products => Avast Mac Security => Topic started by: REDACTED on December 15, 2018, 11:37:09 PM

Title: Can't Install because of Kaspersky files
Post by: REDACTED on December 15, 2018, 11:37:09 PM

I cannot install Avast thanks to it telling me there are Kaspersky files on the computer. There are not. Kaspersky has been uninstalled. Additionally, I have used a program called Funter to find any hidden Kaspersky files and have deleted those. I have restarted the computer. No luck. About to give up. Unless I hear back within 24 hours, I'll go looking for another security program. Can I recommend you change your captcha. Its illegible! A waste of my time.

Title: Re: Can't Install because of Kaspersky files
Post by: schmidthouse on December 16, 2018, 12:21:53 AM

Kaspersky can leave Remnants with typical uninstall. If there are any the tool will clean up

Edit: INformation and removal on Mac:https://nektony.com/how-to/uninstall-kaspersky-on-mac (https://nektony.com/how-to/uninstall-kaspersky-on-mac)

Title: Re: Can't Install because of Kaspersky files
Post by: Asyn on December 17, 2018, 12:17:09 PM

Quote from: design12 on December 15, 2018, 11:37:09 PM

Can I recommend you change your captcha. Its illegible! A waste of my time.

Captcha is only needed for your first 3 posts. (Spam protection)

Title: Re: Can't Install because of Kaspersky files
Post by: lukas.hasik on December 21, 2018, 02:32:44 PM

try to check the Kaspersky remnants from the Terminal.app . Type "kextstat | grep kaspersky". It should find the remnants that are blocking Avast from installation. You need to "kextunload" them.