Avast WEBforum

Business Products => Avast Business => Cloud Management Console & Clients => Topic started by: TronID on December 17, 2018, 02:42:27 AM

Title: The program cannot internet connection
Post by: TronID on December 17, 2018, 02:42:27 AM

Hi,

Can someone help me? Why can't the program connect to the internet?

Avast firewall settings are appropriate.

Title: Re: The program cannot internet connection
Post by: Asyn on December 17, 2018, 05:30:28 AM

-> https://kb.support.business.avast.com/GetPublicArticle?title=Avast-Firewall-Settings-and-Troubleshooting-Guide

Title: Re: The program cannot internet connection
Post by: TronID on December 18, 2018, 03:06:59 AM

Hi,

I have tried to follow the instructions but still can't. To my surprise, there are several computers that can work well. Why did it happen ?

Thank you

Title: Re: The program cannot internet connection
Post by: Asyn on December 18, 2018, 11:03:44 AM

So, does it work if you disable the Avast FW..?

Title: Re: The program cannot internet connection
Post by: TronID on December 19, 2018, 02:14:29 AM

Yes, It's work if I disable Avast Firewall or I set default rule firewall "ALLOW". Even though all configurations are all the same.

Title: Re: The program cannot internet connection
Post by: Asyn on December 19, 2018, 05:05:22 AM

Contact business support: https://www.avast.com/business-support-contact-form.php

Title: Re: The program cannot internet connection
Post by: TronID on December 19, 2018, 05:17:34 AM

I have contacted but there is no reply from them.