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Consumer Products => Avast Passwords => Topic started by: Tauheed on December 21, 2018, 08:17:10 AM

Title: had bad experience with avast password, lost passwords for the second time
Post by: Tauheed on December 21, 2018, 08:17:10 AM

I am having very bad experience with avast password, i have lost my sensitive password for the second time now. I had linked my password with my email address. I dont have how to recover my lost password. I need them because i cant access to website like paypal. Is there any any solution?

Title: Re: had bad experience with avast password, lost passwords for the second time
Post by: BWhit on December 21, 2018, 10:15:50 AM

Hi Tauheed,

I'm sorry that you are having problems accessing your saved logins with Passwords. The easiest way to get access back to the logins would be to use the backup email - this was sent when you first synchronized your details in Passwords.

If you can find this email, then you can use it to authorize your device/s and get access back to the saved logins. The email was sent to the one you have registered on forum on 18th May 2016. You can find more information about how to do this (and a sample picture of the email to help you find it) in the following guide: https://support.avast.com/en-ww/article/92 (https://support.avast.com/en-ww/article/92)