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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Jack236 on December 26, 2018, 10:34:34 AM

Title: Cannot uninstall or open Avast
Post by: Jack236 on December 26, 2018, 10:34:34 AM

Hello!
So I had a master password on avast and I now cannot remember or access it. I must have had a setting on so that when I restart my PC it locks automatically.
So I have tried to launch avast and I can't because all I get is a screen asking me to enter my password, the only options I get is: Okay(enter) or Cancel, nothing where I can reset a password.
Similarly I tried to uninstall it so I could re-download it however that isn't an option either because once again it asks me for this master password which I cannot remember.

Any help is much appreciated!
Kind regards,
Jack

Title: Re: Cannot uninstall or open Avast
Post by: Pondus on December 26, 2018, 11:05:38 AM

https://support.avast.com/en-us/article/Uninstall-Antivirus-Utility