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Consumer Products => Avast SecureLine VPN => Topic started by: mdmoura on January 08, 2019, 07:21:40 PM

Title: Avast SecureLine VPN is for up to ANY 5 devices?
Post by: mdmoura on January 08, 2019, 07:21:40 PM

Hello,

I am considering purchasing "Avast SecureLine VPN for up to 5 devices".

Can I use it on one PC, one MAC, one IPhone and one Android?

Or this licence is only for MAC or only for Windows?

Regards

Title: Re: Avast SecureLine VPN is for up to ANY 5 devices?
Post by: Asyn on January 09, 2019, 05:47:25 AM

Quote from: mdmoura on January 08, 2019, 07:21:40 PM

Can I use it on one PC, one MAC, one IPhone and one Android?

Yes.

Title: Re: Avast SecureLine VPN is for up to ANY 5 devices?
Post by: gersharpe on January 11, 2019, 12:59:22 AM

I have a situation and I cant get a reply from both customer services through the site or on Twitter so maybe
 here might help. The problem i have is as follows: I bought Secureline VPN last year and it came up for renewal today. A pop up on my computer last monday mentioned that I need to renew. I clicked on the link and purchased a licence for another year. The problem is that it didnt extend the existing licence but made a new one. I'm losing a couple of days from last years licence but that's not really the issue (that's just annoying). My old licence expired today and I'm trying to use my Android phone. I try to access the new licence on the phone and it now says the licence does not support multi-device. What am i doing wrong?

Title: Re: Avast SecureLine VPN is for up to ANY 5 devices?
Post by: Asyn on January 11, 2019, 06:10:49 AM

Contact support: https://support.avast.com/contact