Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: catrike on January 09, 2019, 12:32:14 AM

Title: ver 191.2360 build 191.4142.0 keeps shutting down and Fails to restart correctly
Post by: catrike on January 09, 2019, 12:32:14 AM

Two days ago my avast updated to ver 191.2360 build 191.4142.0  and ever since it updated it constantly shuts down over and over and then either the UI fails to load or I get these warnings that Avast is Down.

Title: Re: ver 191.2360 build 191.4142.0 keeps shutting down and Fails to restart correctly
Post by: Be Secure on January 09, 2019, 04:16:07 AM

Do you try Repair?
Open avast GUI>Menu>Settings>Troubleshooting>Click on REPAIR APP>Follow instructions>Reboot.
Or
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: ver 191.2360 build 191.4142.0 keeps shutting down and Fails to restart correctly
Post by: Asyn on January 09, 2019, 05:39:53 AM

-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

Title: Re: ver 191.2360 build 191.4142.0 keeps shutting down and Fails to restart correctly
Post by: Be Secure on January 09, 2019, 05:43:07 AM

Quote from: Asyn on January 09, 2019, 05:39:53 AM

-> https://support.avast.com/article/Troubleshoot-Antivirus-UI-Failed-load

Thanks@Asyn :)

Title: Re: ver 191.2360 build 191.4142.0 keeps shutting down and Fails to restart correctly
Post by: Asyn on January 09, 2019, 07:39:27 AM

You're welcome.

Title: Re: ver 191.2360 build 191.4142.0 keeps shutting down and Fails to restart correctly
Post by: bob3160 on January 09, 2019, 03:34:11 PM

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Title: Re: ver 191.2360 build 191.4142.0 keeps shutting down and Fails to restart correctly
Post by: catrike on January 09, 2019, 07:52:35 PM

Thanks, I'm going to try a clean install. I downloaded the 334 Mb offline 19.1.4142.424 install