Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: surita.brink on January 09, 2019, 03:52:02 PM

Title: Bank Mode Disabled in Security & Privacy Center in the Secure Browser
Post by: surita.brink on January 09, 2019, 03:52:02 PM
I am uncertain if Bank Mode is actually running properly on my computer. I right click on the Avast icon and then select Run Bank Mode. Next the Avast Secure Browser opens. It indicates in the bottom right corner on the taskbar: "Bank Mode - Your banking transactions are safe" with a green bank card icon next to it. My habit is to, before I do anything, click on Security & Privacy Center to check that the Bank Mode tile there is enabled. Today the Bank Mode tile in Security & Privacy Center is disabled (gray) and has a darker gray bar at the top of it that says "Update Antivirus" and at the bottom "Learn More" which is a link that leads you to the steps for doing a manual update. However everything is up to date and I have manually checked several times and even restarted my computer, but the Bank Mode tile in the Security & Privacy Center remains gray with the message to "Update Antivirus". I am now uncertain if I can do my banking safely. How do I make sure that Bank Mode is actually running and working properly? (I have an up to date paid for Avast Internet Security license.)
Title: Re: Bank Mode Disabled in Security & Privacy Center
Post by: bob3160 on January 09, 2019, 03:54:00 PM
A known glitch that will be fixed with the next update.
Title: Re: Bank Mode Disabled in Security & Privacy Center in the Secure Browser
Post by: surita.brink on January 09, 2019, 04:06:04 PM
Thanx for the reply bob3160. Just to make it clear, is the glitch only the Bank Mode tile being disabled in the Security & Privacy Center, and therefore Bank Mode is actually running and I can go ahead and do my banking securely?
Title: Re: Bank Mode Disabled in Security & Privacy Center in the Secure Browser
Post by: bob3160 on January 09, 2019, 04:45:46 PM
Thanx for the reply bob3160. Just to make it clear, is the glitch only the Bank Mode tile being disabled in the Security & Privacy Center, and therefore Bank Mode is actually running and I can go ahead and do my banking securely?
From everything that I can see, once Bank mode is switched on via the system tray icon,
you are using Bank Mode and are isolated. (safe)