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Avast Products => Avast Free Antivirus / Pro Antivirus / Internet Security/ Premier => Topic started by: scoza on January 13, 2019, 02:34:47 AM

Title: Repairing the product frozen
Post by: scoza on January 13, 2019, 02:34:47 AM
Hi all.  The update wouldn't initialize and finally got to the part where I was able to see the repair option screen but now it's frozen right at the end!  Windows 10 Pro 64 bit i5 3330 3.0GHz
Title: Re: Repairing the product frozen
Post by: scoza on January 13, 2019, 03:05:15 AM
UPDATE: Gave up on repairing and tried a fresh install.  Now I'm getting this error!  Has Avast been hacked?  Never had so many issues with it until now.
Title: Re: Repairing the product frozen
Post by: scoza on January 13, 2019, 04:10:46 AM
Fixed.  Ended up getting avastclear and doing the offline install method.  Works fine now, hopefully.
Title: Re: Repairing the product frozen
Post by: bob3160 on January 13, 2019, 12:56:24 PM
For future reference.

Repair & Clean Install of Avast https://goo.gl/t7aJGq
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A