Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: Lee173 on January 17, 2019, 10:43:06 PM

Title: Cleanup Premium & PCs not linked to account
Post by: Lee173 on January 17, 2019, 10:43:06 PM

Hello,

I purchased Cleanup Premium licence for my laptop and I also have the free antivirus program on that laptop as well as another laptop, however I cannot see any of these in my account. Firstly I would like to get them linked and secondly I would like to extend the cleanup premium to the second laptop.

Thank you.

Title: Re: Cleanup Premium & PCs not linked to account
Post by: Asyn on January 18, 2019, 05:47:47 AM

-> https://support.avast.com/article/210/ (Account FAQ)

Title: Re: Cleanup Premium & PCs not linked to account
Post by: Lee173 on January 22, 2019, 08:49:00 PM

Thanks,

I have logged in to my avast account through the antivirus software on both PCs and waited 2 days, however neither have appeared yet in my account, nor my licences.

Title: Re: Cleanup Premium & PCs not linked to account
Post by: Asyn on January 23, 2019, 04:24:42 AM

Contact support: https://support.avast.com/contact