Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ChrisFr on January 30, 2019, 11:44:00 AM

Title: Please fix support page about how exporting Mail Shield certificate
Post by: ChrisFr on January 30, 2019, 11:44:00 AM
Hello

The support page (https://support.avast.com/en-ww/article/Troubleshoot-invalid-email-certificate (https://support.avast.com/en-ww/article/Troubleshoot-invalid-email-certificate)) called "Troubleshooting email client warnings about invalid server certificates" gives a wrong procedure for exporting the Avast's Mail Shield certificate.
The procedure can't be applied to the current version of Avast since the interface is different.

Please update this page.

Thank you
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: Asyn on January 30, 2019, 11:53:52 AM
You can use the old settings (for now).
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: ChrisFr on January 30, 2019, 12:35:05 PM
You can use the old settings (for now).

Thank you very much.
I didn't know the old interface was still here.

That reminds me the old interface was much more complete than the new one. How will be the next one.. ?
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: Asyn on January 30, 2019, 01:02:01 PM
You're welcome. Most of the advanced settings will return in GA (geek area) later on.
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: tombar on February 07, 2019, 01:00:59 PM
Thanks for this - I've spent ages looking for them in the first step trying to get Thunderbird working. Being off the bottom of the visible page didn't help!
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: bob3160 on February 07, 2019, 10:04:22 PM
Geek Area: https://forum.avast.com/index.php?topic=93544.msg1493695#msg1493695
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: Asyn on February 08, 2019, 05:32:32 AM
Thanks for this - I've spent ages looking for them in the first step trying to get Thunderbird working. Being off the bottom of the visible page didn't help!
You're welcome.
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: car4metoo on April 18, 2019, 09:20:09 PM
You can use the old settings (for now).

It's April now and version 19.4.2374 is installed here. The Old Settings don't have anything mail-related that I can find, and I can't find other instructions or settings for exporting the mail shield certificate to import into Eudora. Please help? TIA
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: Asyn on April 19, 2019, 05:36:06 AM
You can use the old settings (for now).
It's April now and version 19.4.2374 is installed here. The Old Settings don't have anything mail-related that I can find, and I can't find other instructions or settings for exporting the mail shield certificate to import into Eudora. Please help? TIA
It's located in GA (geek area) now. (See Reply #5 from Bob.)
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: car4metoo on April 19, 2019, 11:33:36 AM
You can use the old settings (for now).
It's April now and version 19.4.2374 is installed here. The Old Settings don't have anything mail-related that I can find, and I can't find other instructions or settings for exporting the mail shield certificate to import into Eudora. Please help? TIA
It's located in GA (geek area) now. (See Reply #5 from Bob.)
You can use the old settings (for now).

THANKS! My email is working smoothly again.
Title: Re: Please fix support page about how exporting Mail Shield certificate
Post by: Asyn on April 19, 2019, 11:42:56 AM
You're welcome.