Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pakobootsapo12 on February 02, 2019, 03:42:25 PM

Title: AVAST TURNS WHITE
Post by: pakobootsapo12 on February 02, 2019, 03:42:25 PM
Guys since morning when ever i try to open my avast Premire it gets stuck at being white ...can anybody help me out??

and again am also concerned why this forum says am a Newbie and why my name got changed and again all my messages got deleted on this forum...  a
Title: Re: AVAST TURNS WHITE
Post by: Pondus on February 02, 2019, 03:59:25 PM
Quote
and again am also concerned why this forum says am a Newbie
You only have 5 posts ....


Quote
and why my name got changed
Changed to what?


Quote
and again all my messages got deleted on this forum
You have 5 posts that i can see, should there be more?






Title: Re: AVAST TURNS WHITE
Post by: Asyn on February 02, 2019, 04:05:01 PM
Guys since morning when ever i try to open my avast Premire it gets stuck at being white ...can anybody help me out??
You could try the latest beta: https://forum.avast.com/index.php?board=15
Title: Re: AVAST TURNS WHITE
Post by: Asyn on February 02, 2019, 04:07:20 PM
and again am also concerned why this forum says am a Newbie and why my name got changed and again all my messages got deleted on this forum...  a
If this is your account, you need to use it for login to the forum. ;)
-> https://forum.avast.com/index.php?action=profile;u=1290070
Title: Re: AVAST TURNS WHITE
Post by: pakobootsapo12 on February 02, 2019, 04:11:21 PM
been using Facebook to log in and my account was called Pako7 and of recent i noticed that my account uses PakoBootsapo12 ..

and Yes there should be more Posts ..been in tis Forum for almost 3 years now
Title: Re: AVAST TURNS WHITE
Post by: pakobootsapo12 on February 02, 2019, 04:13:42 PM
and again am also concerned why this forum says am a Newbie and why my name got changed and again all my messages got deleted on this forum...  a
If this is your account, you need to use it for login to the forum. ;)
-> https://forum.avast.com/index.php?action=profile;u=1290070
Let me try it
Title: Re: AVAST TURNS WHITE
Post by: pakobootsapo12 on February 02, 2019, 04:15:45 PM
Quote
and again am also concerned why this forum says am a Newbie
You only have 5 posts ....


Quote
and why my name got changed
Changed to what?


Quote
and again all my messages got deleted on this forum
You have 5 posts that i can see, should there be more?

M name used to be Pako7 on this Forum and now take a look at my new name ..i had an avatar and its not available ...i comments on too many post  and today am a newbie though i have 3 years
Title: Re: AVAST TURNS WHITE
Post by: Pondus on February 02, 2019, 04:18:05 PM
Pako7 account is here and have 206 posts

https://forum.avast.com/index.php?action=profile;u=1290070


Quote
and today am a newbie though i have 3 years
Not when you create a new account

Title: Re: AVAST TURNS WHITE
Post by: bob3160 on February 02, 2019, 04:18:37 PM
Quote
and again am also concerned why this forum says am a Newbie
You only have 5 posts ....


Quote
and why my name got changed
Changed to what?


Quote
and again all my messages got deleted on this forum
You have 5 posts that i can see, should there be more?

M name used to be Pako7 on this Forum and now take a look at my new name ..i had an avatar and its not available ...i comments on too many post  and today am a newbie though i have 3 years
Your posts are still there https://forum.avast.com/index.php?topic=224223.msg1488683#msg1488683 (https://forum.avast.com/index.php?topic=224223.msg1488683#msg1488683)
Sign out of the current user and sign in as pako7. :)
Title: Re: AVAST TURNS WHITE
Post by: pakobootsapo12 on February 02, 2019, 04:20:15 PM
Yes i notice ...Also saw this one ====>https://forum.avast.com/index.php?topic=217952.0

but i used to sign in using facebook ...now when i sign in using facebook this is what is coming up
Title: Re: AVAST TURNS WHITE
Post by: DavidR on February 02, 2019, 04:43:51 PM
If you sign in using facebook, then there is something wrong with what is being retrieved from facebook.  There is also an option to sign in using Google.

Personally I never use these alternative sign ins, I only use my avast account sign in for the forums and haven't had any issues.  Secondly I don't sign out, so unless I have rebooted (infrequently), I just come back to the forums.

You must have used this email before, most likely on facebook as it appears like a partial element of your email has been for the user name.

The resolution is log on using your avast account credentials for pako7.  Using a password manager could also help you a lot.
Title: Re: AVAST TURNS WHITE
Post by: Pako7 on February 02, 2019, 04:49:33 PM
Thank You ...Thank You soooo much
Title: Re: AVAST TURNS WHITE
Post by: Pako7 on February 02, 2019, 04:50:44 PM
mostly i get logged off when i use Avast CleanUp ....maybe after i clean my browser i guess  not sure
Title: Re: AVAST TURNS WHITE
Post by: DavidR on February 02, 2019, 06:52:19 PM
Thank You ...Thank You soooo much

You're welcome.
Title: Re: AVAST TURNS WHITE
Post by: chris.. on February 03, 2019, 11:36:08 PM
Guys since morning when ever i try to open my avast Premire it gets stuck at being white ...can anybody help me out??
Hello,
me too a moment ago to open AIS and also with right click "about avast"
a reboot solved the problem, but it's still a little strange  :-[

edit : w7 pro 64bit , AIS 19.1.2360 , VPS 190203-4 now (I don't know what VPS I had with white UI screen)
Title: Re: AVAST TURNS WHITE
Post by: Pako7 on February 05, 2019, 12:07:20 PM
it comes and it goes ....really wonder what the problem is
Title: Re: AVAST TURNS WHITE
Post by: bob3160 on February 05, 2019, 07:17:19 PM
Avast is aware of the problem.