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Avast Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jfg9472 on February 13, 2019, 06:11:23 AM

Title: Issue with Thunderbird regarding AOL mail
Post by: jfg9472 on February 13, 2019, 06:11:23 AM
Over the past few days I've been running into problems with Thunderbird connecting to one of the 3 AOL mail accounts I use. After discussing this with Thunderbird's support staff I attempted using TB with Avast totally disabled (all shields off) and the issue cleared up and so far has yet to re-occur. However, I do not trust this to remain so as I had been able to fix this issue before without having to disable Avast at all. The issue came back once I had shut down my PC and then turned it back on the next day. Before anyone asks, yes I DO have TB allowed under exceptions and no I DO NOT have Mail Shield.

My stats are:
OS -- Windows 10 Creators Update 1803
TB -- vers. 52 (Updating to latest TB DID NOT solve this issue)
Avast Free -- version 19.2.23.64 (build 19.1.4142.454)
Virus Definition version - 190212-4
UI version: 1.0.326
Title: Re: Issue with Thunderbird regarding AOL mail
Post by: Asyn on February 13, 2019, 06:18:11 AM
Update to the latest version (19.2.2364): https://forum.avast.com/index.php?topic=225096.0
Title: Re: Issue with Thunderbird regarding AOL mail
Post by: jfg9472 on February 14, 2019, 11:22:26 AM
As my post says above, I do have the latest version. Please pay more attention when reading peoples' posts here.
Title: Re: Issue with Thunderbird regarding AOL mail
Post by: Asyn on February 14, 2019, 11:28:55 AM
As my post says above, I do have the latest version. Please pay more attention when reading peoples' posts here.
The build# doesn't fit..!!
Title: Re: Issue with Thunderbird regarding AOL mail
Post by: mchain on February 14, 2019, 04:20:18 PM
As my post says above, I do have the latest version. Please pay more attention when reading peoples' posts here.
The build# doesn't fit..!!
Latest build is 19.2.4186.429