Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: Alex857 on February 16, 2019, 03:05:06 PM

Title: Avast Secureline - 'Sorry, something went wrong...'
Post by: Alex857 on February 16, 2019, 03:05:06 PM

Hey people,
So I started my free 60 day trial of Secureline yesterday and have been having some problems activating the product. It seems no matter how I try to activate it, I get the error message "Sorry, something went wrong...". I have tried creating an account and using my digital license, I have tried downloading my license file, and I have tried activating with my key, but no matter what I try (including re-installing the program), I still get the error. Does anybody know of a solution?

Thanks.

Title: Re: Avast Secureline - 'Sorry, something went wrong...'
Post by: Asyn on February 16, 2019, 03:21:37 PM

-> https://support.avast.com/article/Troubleshoot-activation

Title: Re: Avast Secureline - 'Sorry, something went wrong...'
Post by: Alex857 on February 16, 2019, 04:19:26 PM

Thank you, although I have already tried all the troubleshooting steps on the page.

Thanks

Title: Re: Avast Secureline - 'Sorry, something went wrong...'
Post by: Asyn on February 16, 2019, 04:34:25 PM

You're welcome. If it doesn't help, contact support: https://support.avast.com/contact

Title: Re: Avast Secureline - 'Sorry, something went wrong...'
Post by: Leo50 on March 06, 2019, 07:42:26 PM

indeed too many bugs and disconnection these months, it starts to do a lot.