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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jimb11 on February 16, 2019, 05:41:11 PM

Title: Revert back to free
Post by: jimb11 on February 16, 2019, 05:41:11 PM
My AIS expired so I thought it would revert back to free but it didn't. What should I do?
Title: Re: Revert back to free
Post by: Asyn on February 16, 2019, 05:46:45 PM
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: Revert back to free
Post by: mchain on February 16, 2019, 05:52:25 PM
Always a good idea to save the offline installer should you ever need it again in the future.   ;)
Title: Re: Revert back to free
Post by: schmidthouse on February 16, 2019, 06:02:34 PM
FYI it's also possible a second reboot could be required if the installation encounters any issues.
Settling Drivers can be troublesome :)
Title: Re: Revert back to free
Post by: DavidR on February 16, 2019, 06:34:22 PM
My AIS expired so I thought it would revert back to free but it didn't. What should I do?

It doesn't revert automatically.  As far as I can remember if you start the uninstall process for AIS, I believe avast suggests installing avast free.

One thing to be wary of though.  If you were on the automatic payment renewal you need to cancel that also.
Title: Re: Revert back to free
Post by: bob3160 on February 17, 2019, 05:22:46 PM
My AIS expired so I thought it would revert back to free but it didn't. What should I do?
As far as I know, this still works.
Changing from a paid version of Avast to Avast Free:
https://youtu.be/Etw0MRLCAF0 (https://youtu.be/Etw0MRLCAF0)
Title: Re: Revert back to free
Post by: jimb11 on February 17, 2019, 06:05:03 PM
Thanks Bob, that worked. It saved me alot of time. You rock!!
Title: Re: Revert back to free
Post by: bob3160 on February 17, 2019, 06:46:17 PM
Thanks,
Glad your problem is resolved. :)
Title: Re: Revert back to free
Post by: chris.. on February 17, 2019, 07:05:22 PM
My AIS expired so I thought it would revert back to free but it didn't. What should I do?
As far as I know, this still works.
Changing from a paid version of Avast to Avast Free:
https://youtu.be/Etw0MRLCAF0 (https://youtu.be/Etw0MRLCAF0)
Is this way possible when paid license won't be expire soon , as far I'am concerned , it's not possible if I just want to permute AIS<->Free  between 2 devices
Title: Re: Revert back to free
Post by: bob3160 on February 17, 2019, 07:17:22 PM
My AIS expired so I thought it would revert back to free but it didn't. What should I do?
As far as I know, this still works.
Changing from a paid version of Avast to Avast Free:
https://youtu.be/Etw0MRLCAF0 (https://youtu.be/Etw0MRLCAF0)
Is this way possible when paid license won't be expire soon , as far I'am concerned , it's not possible if I just want to permute AIS<->Free  between 2 devices
When you have a paid version and uninstall it, you'll be offered the option to revert back to the free version.
Title: Re: Revert back to free
Post by: chris.. on February 17, 2019, 08:51:24 PM
I didn't see this option when I wanted to uninstall my paid version normally (and then re-install it).
Here again I just tried it by going quite far in the uninstallation (cancelled before the end of the timer, see my screenshot), and I'm sure that the possibility to switch to a free version is not proposed afterwards like it is in your youtube link : "switch back to avast free antivirus"
Title: Re: Revert back to free
Post by: bob3160 on February 17, 2019, 08:55:42 PM
1. Did you watch the video ???
2. It obviously worked for jimb11.
Title: Re: Revert back to free
Post by: chris.. on February 17, 2019, 09:22:45 PM
Of course I watch , and of course I understand why it worked for jimb11....because he said first #1: "My AIS expired"
That's not quite what I was asking for.
So I ask you : did you watch the video  ???
and more particularly the context of the possibility of switch back:
"Your avast premier license will soon expire"
my #8 post was enough clear on this point  :) My AIS not expired and is not time to be.
I feel more and more that my presence and my questions are seriously disturbing you  :-[
Title: Re: Revert back to free
Post by: bob3160 on February 17, 2019, 09:30:15 PM
Of course I watch , and of course I understand why it worked for jimb11....because he said first #1: "My AIS expired"
That's not quite what I was asking for.
So I ask you : did you watch the video  ???
and more particularly the context of the possibility of switch back:
"Your avast premier license will soon expire"
my #8 post was enough clear on this point  :) My AIS not expired and is not time to be.
I feel more and more that my presence and my questions are seriously disturbing you  :-[
Not annoying at all but realize, I was addressing jimb11's question.  Not yours.
Since I created the video, I guess I also watched it. The video also clearly states that
turning back to the free version is an option after the paid version or trial version has expired.
Title: Re: Revert back to free
Post by: chris.. on February 17, 2019, 10:25:21 PM
#9, you were quoting me back, weren't you?
You were no longer responding to jimb11?
You may have read what I wrote to differentiate my case from jimb11 as well (in bold):
Quote
Is this way possible when paid license won't be expire soon?
I hope it was just a misunderstanding about the person you were answering. :)
Quote
Since I created the video, I guess I also watched it.
I'm not so stupid not to realize that you're the one who posted the video, it was humor on my part  ;)
Quote
The video also clearly states that
turning back to the free version is an option after the paid version or trial version has expired.
I also understood this point, but from the beginning my question was to know if there was a similar way (a similar video) to downgrade from paying to free along the way (example: after 6 months)
This can be useful to keep some parameters common to both versions (free and paid) and not to lose them by making a new clean installation of the free version
Title: Re: Revert back to free
Post by: bob3160 on February 17, 2019, 10:29:21 PM
Let's hope Avast is watching. Maybe they can answer that question.
If it doesn't exist, maybe they can make some changes to make it happen.
Certainly sound like an excellent suggestion to me.