Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Justin238 on February 17, 2019, 10:58:16 PM

Title: Refunding process
Post by: Justin238 on February 17, 2019, 10:58:16 PM

Hi, so I noticed today that $80 has been taken out of my bank account, and when I checked, it was my VPN auto renewal process that did this. I was testing a free trial, and it never asked if I wanted the auto renewal process. I did not ask for this subscription, I have already requested a refund, I just wanted to ask how long will it take for my refund?
Thanks

Title: Re: Refunding process
Post by: schmidthouse on February 17, 2019, 11:35:04 PM

Hi
It could take 7-10 business days for completion.
You can post your Ticket ID here if it takes longer. :)