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Other => Viruses and worms => Topic started by: zzzzz on February 18, 2019, 09:09:57 AM

Title: Avast keeps catching Virus : Win64:Malware-gen
Post by: zzzzz on February 18, 2019, 09:09:57 AM

Hello,

I have this problem, where Avast keeps catching this virus called Win64:Malware over and over again for about 20 days now, and I'm not sure what I should i do about it.  I added the logs from Malwarebytes and Farbar Recovery Scan Tool. The infected file is wmcodecs.dll and the location is C:\Windows\System32. I think the Avast background scanner is catching it.  Maybe you could help me with this problem?

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Pondus on February 18, 2019, 09:14:36 AM

Quote

The infected file is wmcodecs.dll

Upload file to  www.virustotal.com  and scan it, post link to scan result here

Quote

I added the logs from Malwarebytes and Farbar Recovery Scan Tool.

@Sass Drake is notified, it may take hours before he is online

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: zzzzz on February 18, 2019, 09:50:58 AM

For some reason i can't find the wmcodecs.dll in my system32 folder

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Pondus on February 18, 2019, 10:05:44 AM

does this help?  >>  https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: zzzzz on February 18, 2019, 10:10:54 AM

no :( i can only find wmcodecdspps.dll

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Pondus on February 18, 2019, 10:16:27 AM

OK you have to wait and see what @Sass Drake find in diagnostic logs 

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Sass Drake on February 18, 2019, 11:33:21 PM

I can't locate anything problematic in logs.

Please attach files to your post located in this folder.

C:\ProgramData\AVAST Software\Avast\report

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: zzzzz on February 19, 2019, 09:15:17 AM

@Sass Drake Just did!

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Pondus on February 19, 2019, 09:44:31 AM

Quote from: zzzzz on February 19, 2019, 09:15:17 AM

@Sass Drake Just did!

You should attach new files in your reply as that is where he expect to see it ... not edit and and attach in your first post

Anyway now he knows when he see this post

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Sass Drake on February 19, 2019, 07:50:33 PM

You should post Avast logs to new message isntead of editing first one.

Please follow these instructions to access Avast Virus Chest and submit files from the virus chest to the Avast Threat Labs as false positive.
https://support.avast.com/en-ww/article/Use-Antivirus-Virus-Chest

I pressume it is false positive but...

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: zzzzz on February 26, 2019, 12:33:02 PM

I reported it as false positive, I guess my PC should be safe to use right now?

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Sass Drake on February 26, 2019, 03:24:18 PM

I can't say that for sure. Are you still getting Avast notification for catched malware?

Follow these instructions https://support.kaspersky.com/5350#block2
and attach log file to your post. Log file is located at C:\TDSSKiller*.log

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: zzzzz on March 03, 2019, 01:53:53 AM

Sorry for not answering for a week, I'm still getting the notifications yes, the kaspersky scanner caught 2 threats, I attached 2 logs, not sure which is the right one.

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Sass Drake on March 03, 2019, 03:19:09 PM

What is system status now?

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Sass Drake on March 03, 2019, 03:20:02 PM

Does eny error message appear before reboot?

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: zzzzz on March 07, 2019, 01:56:44 PM

The past few days the computer didn't get any notifications from Avast about the virus, maybe the Kaspersky program finally deleted it ?

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: Sass Drake on March 07, 2019, 06:34:43 PM

It seems so.

Title: Re: Avast keeps catching Virus : Win64:Malware-gen
Post by: zzzzz on March 08, 2019, 12:18:00 PM

Alright, thanks for the help!