Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Unknown. on February 20, 2019, 02:22:23 AM

Title: Avast Support...
Post by: Unknown. on February 20, 2019, 02:22:23 AM

Hello I made a purchase and since the support doesn't even have a support chat or sent replies though mails I've decided to post it here with hopes the Avast employees will help me.

I'd like to get a refund I posted on the refund section. Reason is because the difficulty of usage and due high price I receive zero support and knowledge about the product I order

Title: Re: Avast Support...
Post by: Asyn on February 20, 2019, 05:38:20 AM

-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)

Title: Re: Avast Support...
Post by: Unknown. on February 20, 2019, 08:00:00 AM

I wouldn't mind to keep my purchased VPN but the reason is I cannot set it up as I always losing connection and this article doesn't help either as the support suggested, because even that I changed the DNS I still losing connection

https://support.avast.com/en-au/article/SecureLine-VPN-Change-DNS