Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Yaniv8 on February 22, 2019, 09:09:26 PM

Title: Avast pro antivirus keeps disconnecting my internet
Post by: Yaniv8 on February 22, 2019, 09:09:26 PM
Hi, I have just purchased avast pro antivirus and since I have purchased it, every 30 minutes or so my internet connection goes down for a few seconds and then comes back. it happens both when the computer is wired and also when I use the wifi. The most annoying part is that it happens mid game and then I have to reconnect to new server every time and it drives me crazy! I tried looking for an answer but it seems like all of the answers are for the internet security version... what to do because I have purchased it from a third party seller and one I used the activation key I cant get a refund.
Help would be highly appreciated.

Thanks in advance, Yaniv.
Title: Re: Avast pro antivirus keeps disconnecting my internet
Post by: Pondus on February 22, 2019, 10:11:22 PM
Repair and reboot  >>  https://support.avast.com/en-eu/article/Repair-Antivirus

any change?


Title: Re: Avast pro antivirus keeps disconnecting my internet
Post by: Yaniv8 on February 22, 2019, 10:13:30 PM
Tried it already. just uninstalled the program and everything is back to normal. just gonna ask for a refund because this is ridiculous...
Title: Re: Avast pro antivirus keeps disconnecting my internet
Post by: bob3160 on February 23, 2019, 01:37:04 AM
Tried it already. just uninstalled the program and everything is back to normal. just gonna ask for a refund because this is ridiculous...
If Repair doesn't fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast.
https://goo.gl/TXjM7h
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A