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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: VanHelsing on February 26, 2019, 10:05:08 AM

Title: Avast Premiere launching white box when clicked from toolbar.
Post by: VanHelsing on February 26, 2019, 10:05:08 AM
 

Ok so now im getting the white box when I try to access features within Premiere.  When I launch from icon in toolbar all that loads is  a white box that would normally hold all info and features. I would tell you what version I have but its just a white box.  Pretty sure I updated program it a few days ago. This was happening earlier last week and I did a repair. Now its back. Thanks for suggestions...

Win7 laptop
Avast Premiere
Secureline stand alone
Avast Premium clean-up
Title: Re: Avast Premiere launching white box when clicked from toolbar.
Post by: Asyn on February 26, 2019, 10:08:46 AM
Provide your logs..!! (https://forum.avast.com/index.php?msg=1492655)
Title: Re: Avast Premiere launching white box when clicked from toolbar.
Post by: VanHelsing on February 26, 2019, 10:48:16 AM
log......well there was a log....now not so much! It opened in notepad successfully once.  When I went back it was gone. Gonna try the beta version from your link. I guess its a known issue and will be fixed soon.  thanks for reply!
Title: Re: Avast Premiere launching white box when clicked from toolbar.
Post by: Asyn on February 26, 2019, 10:52:06 AM
You're welcome.