Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Tom_798 on March 11, 2019, 11:36:40 AM

Title: Avast Free AntiVirus
Post by: Tom_798 on March 11, 2019, 11:36:40 AM

  I have a problem with the user interface.  I try to open it & all I see is a blank, white screen.  I've had Avast for several years & have never had that problem.  I tried to repair the product via programs & features > Uninstall > Repair.  What could be the problem?

Title: Re: Avast Free AntiVirus
Post by: Pondus on March 11, 2019, 11:38:25 AM

did you reboot after repair?

Title: Re: Avast Free AntiVirus
Post by: Tom_798 on March 11, 2019, 11:41:41 AM

No, never had to before.  I'll try that.

Title: Re: Avast Free AntiVirus
Post by: Asyn on March 11, 2019, 11:54:51 AM

Hi, see: https://forum.avast.com/index.php?topic=225642.0

Title: Re: Avast Free AntiVirus
Post by: Tom_798 on March 11, 2019, 01:03:35 PM

  I went to programs and features > Avast > (right click) Uninstall > Update.  I found out there was a new update (version 19.3).  It installed & message showed I need to restart computer.  I did & U.I. seems to work now.  I have updates set to "automatic".  Some how when I started computer earlier this morning, Avast must have "hung"?  I suppose I need to change update settings & manually check soon after starting computer every time?  That is a time consuming pain....
  Thanks for your prompt replies!

Title: Re: Avast Free AntiVirus
Post by: Asyn on March 11, 2019, 01:48:35 PM

You're welcome.