Avast WEBforum

Other => Viruses and worms => Topic started by: weresk52 on March 21, 2019, 08:53:31 AM

Title: Explorer.exe
Post by: weresk52 on March 21, 2019, 08:53:31 AM
Please help !
Virus Explorer.exe  :(
How to remove iy with Avast ?
Title: Re: Explorer.exe
Post by: Asyn on March 21, 2019, 08:55:09 AM
Attach your basic diagnostic logs. (MBAM and FRST)
Instructions: https://forum.avast.com/index.php?topic=194892
Title: Re: Explorer.exe
Post by: weresk52 on March 22, 2019, 08:28:03 AM
So, can the Avast remove this "explorer.exe" ?  ::)
Title: Re: Explorer.exe
Post by: Pondus on March 22, 2019, 09:05:28 AM
So, can the Avast remove this "explorer.exe" ?  ::)
Impossible to answer from the info given

Does avast detect it?  if so what does the avast message say?  post a screenshot

Is it detected by a other security program you have?  if so what does the message say?  post a screenshot


If you want help, click the link @Asyn posted above and attach the requested logs



Title: Re: Explorer.exe
Post by: weresk52 on March 22, 2019, 10:31:55 AM
So, can the Avast remove this "explorer.exe" ?  ::)

Does avast detect it?  if so what does the avast message say?  post a screenshot

Is it detected by a other security program you have?  if so what does the message say?  post a screenshot

No, Avast does not detect virus.
explorer.exe does not detected by other security program.
But, if I switch off the computer, it says : "Please wait, explorer.exe will stop, or some similar.
When I switch on the computer, I should wait for 5 minets to start Windows menu.
I read in Internet, it is an explorer.exe virus  :(
Title: Re: Explorer.exe
Post by: Pondus on March 22, 2019, 12:25:50 PM
avast can only remove what it detect

you can upload and test suspicious file (Explorer.exe) here  www.virustotal.com
post link to scan result here


and as said, we can not assist unless you attach the requested logs