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Other => General Topics => Topic started by: debz57 on April 01, 2019, 10:45:24 AM

Title: Laptop connects to mobile hotspot but no internet access
Post by: debz57 on April 01, 2019, 10:45:24 AM
It appears that my original post has disappeared. I'm seriously thinking of asking for a refund as Avast is giving me more grief than it is worth. I initially was using the free AV and decided to upgrade (as it keeps asking if you want this and that) and it appears I paid for the Premier cleanup. Since that was downloaded I have not been able to access the internet via mobile hotspot (it connects but no access). From previous answers to my initial question I finally found the interface is in the AV only but when I click on "Protection" to change the privacy setting it asks me to upgrade. Why isn't this feature available and why has the hotspot been blocked?
Title: Re: Laptop connects to mobile hotspot but no internet access
Post by: Asyn on April 01, 2019, 11:07:42 AM
It appears that my original post has disappeared.
Nope, see: https://forum.avast.com/index.php?topic=226288.0
Title: Re: Laptop connects to mobile hotspot but no internet access
Post by: CleanMaster on April 02, 2019, 09:55:30 PM
Maybe you can try to change the settings of your network connection from the control panel (I guess you are using windows, right?)

I had the same issue but could solve it forcing the settings i wanted. The avast firewall was updating something that didnt let my device connect properly
Title: Re: Laptop connects to mobile hotspot but no internet access
Post by: bob3160 on April 03, 2019, 12:15:59 AM
Maybe you can try to change the settings of your network connection from the control panel (I guess you are using windows, right?)

I had the same issue but could solve it forcing the settings i wanted. The avast firewall was updating something that didnt let my device connect properly
Maybe you need to read the other topic before offering that advice. :)