Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Penny30 on April 02, 2019, 09:36:17 PM

Title: Cannot open pdf files generated from online sites
Post by: Penny30 on April 02, 2019, 09:36:17 PM
I don't seem to be able to open a pdf file linked from certain websites despite my checking that it is 'positive' site

Only seems to have happened recently and a shame as I can't even download the pdf either as its meant to open up first in a new window, which it does but all I get is a black screen with the pdf link in the url bar
Title: Re: Cannot open pdf files generated from online sites
Post by: Pondus on April 02, 2019, 11:09:53 PM
what avast version do you have ... free / AIS / Premier
could be related to Ransomware shield



Applies to Avast Premier, Avast Internet Security

Ransomware Shield - FAQs
https://support.avast.com/en-eu/article/Antivirus-Ransomware-Shield-FAQ
https://support.avast.com/en-eu/article/Use-Ransomware-Shield






Title: Re: Cannot open pdf files generated from online sites
Post by: Penny30 on April 03, 2019, 12:19:19 AM
I have the free avast (downloaded at beginning of year)
Title: Re: Cannot open pdf files generated from online sites
Post by: bob3160 on April 03, 2019, 12:30:31 AM
I have the free avast (downloaded at beginning of year)
What program are you using to open the pdf ???
You can open a pdf directly in Chrome and Edge. You can also use the Avast Secure Browser to open a pdf file.
Title: Re: Cannot open pdf files generated from online sites
Post by: constipatedapples on October 14, 2019, 02:57:57 AM
Im having the same problem in chrome and it seems to be coming from avast antitrack because when i turn it off, antitrack, the pdf shows up.