Avast WEBforum

Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: djdsk8 on August 04, 2006, 05:04:08 PM

Title: Server License expired???
Post by: djdsk8 on August 04, 2006, 05:04:08 PM

 ??? OK so I finally think I have things undercontrol here and then I go and look at the logged events and I see this:

Yesterday at 4:47:17 PM   3254790021   Server   License for the product AV_NETC is expired. Program cannot continue.

anyone seen it before?  What should I do? Is it hindering any of the functioning of my system?  I have attached a copy of my license and it looks fine to me, maybe this is referring to something else?  Any help would be greatly appreciated.

Title: Re: Server License expired???
Post by: Vlk on August 05, 2006, 06:40:54 AM

Please try just restarting the "avast! Management Server" service. I think there's a problem in the current version of ADNM that causes the new license to not become effective until the service is actually restarted.


Thanks
Vlk

Title: Re: Server License expired???
Post by: djdsk8 on August 07, 2006, 05:56:13 PM

Thanks Vlk  :)

I can't restart untill everyone leaves tonight but I'll let you know if that works tomorrow morning.  Thanks again!

Title: Re: Server License expired???
Post by: djdsk8 on August 08, 2006, 04:46:01 PM

Morning Vlk,

Well I restarted the server last night and now "avast! Management Server" will not start up - or let us log on (password is correct) All I get is:
"No connetion could be made because the target machine actively refused it"

in the event viewer under anti-virus: (these are 5 seconds apart)

"License for the product AV_NETC is expired. Program cannot continue."

"Internal error has occurred in module aswNeSer.dll, function CServer::MirrorThread()."

Any ideas??

Title: Re: Server License expired???
Post by: Vlk on August 08, 2006, 07:30:18 PM

Well, the screenshot you posted is obviously from an AVAST ANTIVIRUS installation (given the folder name), not from the MANAGEMENT SERVER (i.e. ADNM) itself.

Is the license inserted correctly in the ADNM? Use the "AMS Maintenance Tool" to do this... (Start -> Avast! Management Tools -> AMS Maintenance).

Thanks
Vlk

Title: Re: Server License expired???
Post by: djdsk8 on August 08, 2006, 07:53:08 PM

Vlk - YOU ARE MY HERO!

that was the expired licence issue, ADNM still had the demo license in use.

this WEBforum has the best admins I've ever seen.  I really do appreciate all the help.  Vlk you, and all the admins here, have been kind enough to answer my questions quickly and very accurately.  I try to help others out as much as I can but I'm defiantly not as experienced with avast, but I'll help where I can.  This is a great community and I'm glad I made the choice to go with AVAST for my company.  Once again thank you very much!

Title: Re: Server License expired???
Post by: Eddy on August 08, 2006, 08:07:41 PM

Forget the admins ;D
Have a look at all those "simple" users that help others ;D

Title: Re: Server License expired???
Post by: djdsk8 on August 08, 2006, 08:13:38 PM

Sorry Eddy, forgot to mention all the helpful users, Thanks to you as well.  It wouldn't be a community without you!

Title: Re: Server License expired???
Post by: Vlk on August 08, 2006, 08:50:12 PM

I'm glad that the problem is now solved. Ready to go to the Monument Valley! ;D (right now, I'm still in a hotel in Flagstaff but the checkout time is noon - i.e. in about ten minutes. Gotta go now :))

Title: Re: Server License expired???
Post by: djdsk8 on August 08, 2006, 09:34:29 PM

Have fun up in Utah!  It's beautiful! (As I'm sure you know, that's why your going there!)