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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: cathyjajackson on April 05, 2019, 10:54:53 PM

Title: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: cathyjajackson on April 05, 2019, 10:54:53 PM
I have been getting the above subject warning on most messages in my Yahoo e-mail account since maybe an hour ago.  This means that anything other than a plain text message is pretty much unreadable.  Is Avast truly detecting a virus?  Is there something I can do about this?  It just started this afternoon.  I have tried rebooting and still have the issue.  I am running a full virus scan right now, and I scanned with free Malwarebytes which found no issue.  Of course, if nothing has infected my PC, scans with any type of malware detector will come out clean.

If there's truly a problem with ecp.yusercontent.com, surely other people are having an issue, since a lot of people have Yahoo/att/sbcglobal/etc. e-mail accounts.  Help!
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: joeyw747 on April 05, 2019, 11:02:09 PM
Yes I have the same problem and am running Windows 7. It shuts down everything from my email. Please Avast can you fix this problem. I have had a problem since last night and it is still here today.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: adddm on April 05, 2019, 11:05:04 PM
I am having the same issue. Started earlier today and now every email I open in Yahoo mail gets the blocked URL pop-up. Using Google Chrome browser and Windows 10.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: cathyjajackson on April 05, 2019, 11:05:49 PM
I should have mentioned that I am running Windows 7 also.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Jbil_17 on April 05, 2019, 11:08:43 PM
Hi, I started having same issue about an hour ago. Windows 7, firefox, and Avast are all up to date. What happened?

Please advise.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Borislav98 on April 05, 2019, 11:13:01 PM
I am getting this annoying Warning also.  How do we remove from Windows 10.  I have tried Anti-malwarebytes and it does not find it.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: strutter1969 on April 05, 2019, 11:17:28 PM
I also, am having this issue. It was fine earlier today, and just now it has started with the message that is mentioned in the subject. I am running Windows 7, and using Firefox version 66.0.2 (64-bit) as browser. Everything is up-to-date.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: aj4value on April 05, 2019, 11:24:17 PM
I have the same issue with Windows 10 -- any solution yet???
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: jonwillard420 on April 05, 2019, 11:27:50 PM
Same issue, Chrome browser on Win7.  Every yahoo message with images it seems...  Not GMail tho, seems to be an issue with Avast and Yahoo.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: local3jim on April 06, 2019, 12:13:43 AM
I am having the same issue on windows 10, using chrome, in my aol mail account.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: bruce_b on April 06, 2019, 12:14:01 AM
I am glad to see I am not going nuts. I am getting this same error, when opening just about any email in Yahoo email
And this is without actually clicking on anything in the email ... Odd though, it was working fine until around 4PM Eastern
Hopefully, this is just a glitch in the Definitions and Avast will fix it by morning ... I hope
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: sbrutus on April 06, 2019, 12:28:52 AM
I'm having the same issue; started this afternoon.  Chrome browser on Win7.  Every AOL email with images results in threat warning. No longer allows images to display in emails.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: 2davidc8 on April 06, 2019, 12:30:18 AM
Having same issue here.  Windows 7, Chrome browser.  Problem especially bad in Yahoo Mail.
Not sure complaining about here will fix anything, though, if Avast folks aren't reading these posts.  What can we do?
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: adddm on April 06, 2019, 12:34:14 AM
This may be related to the latest virus definition update. My definitions were updated with version 190405-0/4 released this morning and the content of that update appears to be all Phishing related.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Warren45 on April 06, 2019, 12:41:25 AM
I am new to the forums.  Does AVAST monitor this site?
Started today.  Same issue as cathyjajackson.  Win 10, paid AVAST, auto updating.  Using Google Chrome browser to read AOL webmail.  I understand they share servers with Yahoo.

Now every email, upon opening is flagged by this AVAST popup. Even the email from AVAST because I forgot my password.
 
Interestingly I searched the AVG forums and last year they had the exact same problem.  Posted screen shots looked identical to AVAST's popup.  Are these two companies under the same umbrella?  AVG was taking lots of troubleshooting complaints and asking for logs and screen shots.  The resolution seemed to be as bruce_b suggested in this forum:  the definitions needed updating. 

This may have started earlier than today.  I normally review email using an iPhone.  Today I signed onto my desktop and found this frustrating issue.  The savior for me is on my phone, all the emails are perfectly presented and not blocked.  Of course, I am not using AVAST on my phone either. 
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Robin141 on April 06, 2019, 12:44:50 AM
Same problem.  Is this being resolved????
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: hoodsmom on April 06, 2019, 12:51:50 AM
Avast is blocking all (Mac) YahooMail images with above-mentioned phishing warning. Happens in multiple YahooMail accounts in both Firefox (with extensions disabled and cache cleared) and Chrome. Same message opens normally in Hotmail. YahooMail and Avast are not playing nicely.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: lynspottery on April 06, 2019, 12:52:24 AM
So glad I am not the only one with this problem.  But its annoying because every time avast blocks it, I get a pop up in the middle of my screen covering whatever I am currently doing and this horrible klaxon sound that is so loud it scares my dog.

I've saved a screen shot of this for reference if anyone needs it.  But according to my Avast notifications listing, this started today around 5:01pm (EST).
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Maggie3612 on April 06, 2019, 12:54:05 AM
I'm having the same problem--the only email that doesn't have this warning pop up is from Yahoo.  Started a couple hours ago.  Avast please fix this problem.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: .: Mac :. on April 06, 2019, 12:59:43 AM
Has been reported to Avast, this does look like a likely error in the virus database
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: bob3160 on April 06, 2019, 01:02:28 AM
Reported to Avast. Hopefully someone is still on duty. It's also the weekend.
For those interested, Avast purchased AVG some time ago so, this may also affect AVG users.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: joekempton20062 on April 06, 2019, 01:58:13 AM
Having the same problem, the problem started today and the only temporary fix I found was to disable the shields, can't find the setting that can correct the problem so I activated 360 security on chrome extensions temporarily.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: 2davidc8 on April 06, 2019, 01:59:26 AM
how do you update the virus definitions?
there seems to be no clickable link to do this.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Cheta2 on April 06, 2019, 02:02:16 AM
Same nightmare going on here - see attachment. I run Windows 7, 64 and it's happening with Yahoo on my Opera Browser.  Alley
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Cheta2 on April 06, 2019, 02:05:49 AM
Quote from: 2davidc8 on April 06, 2019, 01:59:26 AM
how do you update the virus definitions?
there seems to be no clickable link to do this.

tO UPdate you click on the Avast icon, click menu, settings and then you'll see update as the second item.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: 2davidc8 on April 06, 2019, 02:11:48 AM
Thank you, Cheta2
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: AviKerensky on April 06, 2019, 02:26:05 AM
Same issue with Windows 10 (64-Bit). Yahoo! Mail is effectively unusable at the moment.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Diocletian on April 06, 2019, 02:34:55 AM
Precisely the same problem, using Windows 10. This is a colossal pain in the butt. And given the number of posts from different people with different systems, it seems seems pretty clear this is a problem with Avast.

(Updated virus definitions, reinstalled Avast itself, shut down and rebooted system - all to no avail.)
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Joanna48 on April 06, 2019, 02:59:25 AM
Is this getting fixed??? I can't check 1 darn email without this popping up. WTH?
 >:( >:(
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: maine4me on April 06, 2019, 03:01:10 AM
Same thing happening here, on both Firefox and Chrome.  Windows 10 64 bit, and yahoo mail.  Outlook, and Gmail works fine.  Looks like Yahoo p'od Avast lol,  I have to confirm some things with my yahoo mail and can't.  Will someone make an announcement letting us know it is being worked on and when a fix should be expected? 
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Lynn5426 on April 06, 2019, 03:04:16 AM
Same here with Yahoo.  Very annoying
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: dean.yamanaka on April 06, 2019, 03:34:13 AM
Having same issue starting today on our desktop with Chrome and Windows 10.  Was also having it on our laptop with Firefox and Windows 10, but it went away somehow after a Restart and an Avast Virus Scan (which found nothing).  After we sent an e-mail from the desktop to the laptop, opening that e-mail caused the laptop to start getting those alerts incessantly.  All other e-mails still open normally.

Help, please.  Thanks.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: joekempton20062 on April 06, 2019, 04:34:49 AM
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Esu on April 06, 2019, 04:37:05 AM
I fixed it by adding *.amazon.com and  ecp.yusercontent.com to the exception list under settings since i know its not phishing scam.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Sirmer on April 06, 2019, 05:11:17 AM
Hello,

sorry for this issue, it will be fixed in next stream update, approximately in less then 10 minutes.

Sorry for your inconvenience,

Jan Sirmer
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: chrissyosullivan on April 06, 2019, 10:30:29 AM
Quote from: cathyjajackson on April 05, 2019, 10:54:53 PM
I have been getting the above subject warning on most messages in my Yahoo e-mail account since maybe an hour ago.  This means that anything other than a plain text message is pretty much unreadable.  Is Avast truly detecting a virus?  Is there something I can do about this?  It just started this afternoon.  I have tried rebooting and still have the issue.  I am running a full virus scan right now, and (https://www.chiltanpure.com/) I scanned with free Malwarebytes which found no issue.  Of course, if nothing has infected my PC, scans with any type of malware detector will come out clean.

If there's truly a problem with ecp.yusercontent.com, surely other people are having an issue, since a lot of people have Yahoo/att/sbcglobal/etc. e-mail accounts.  Help!

Yes I have the same problem and am running Windows 10


Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Cheta2 on April 06, 2019, 10:43:52 AM
If you apply the lastest update it DOES appear to have been fixed, at least for my Windows 7 64 bit opera system on yahoo ...
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: strutter1969 on April 06, 2019, 11:15:23 AM
I just went to my e-mail, and I'm not having any issues now like I had yesterday. Thank you, Avast.  :)  :)
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: Robin141 on April 06, 2019, 02:49:59 PM
Thank you, Avast, for correcting the problem.  My emails all open without a problem.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: bruce_b on April 06, 2019, 03:12:34 PM
Agree, the problem is resolved .. But does anyone at Avast know who or what created the glitch ? ? ?
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: .: Mac :. on April 06, 2019, 05:28:00 PM
Quote from: bruce_b on April 06, 2019, 03:12:34 PM
Agree, the problem is resolved .. But does anyone at Avast know who or what created the glitch ? ? ?

There is a lot of automation in the process today, as number of samples is way too high for a human to analyze each sample. On occasion there are issues that come up that miss the QA testing. Thankfully Avast has the "Streaming Updates" feature so the fixes are generally very fast to come out when an issue does occur.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: schmidthouse on April 06, 2019, 06:09:34 PM
Quote from: .: Mac :. on April 06, 2019, 05:28:00 PM
Quote from: bruce_b on April 06, 2019, 03:12:34 PM
Agree, the problem is resolved .. But does anyone at Avast know who or what created the glitch ? ? ?

There is a lot of automation in the process today, as number of samples is way too high for a human to analyze each sample. On occasion there are issues that come up that miss the QA testing. Thankfully Avast has the "Streaming Updates" feature so the fixes are generally very fast to come out when an issue does occur.

Agreed.
This technology is definitely a saving asset in today's Avast Antivirus  :)
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: trintrin86 on April 07, 2019, 03:09:13 PM
Hi....still having this problem on Chrome with aol webmail as of this morning. Getting the pop up with every email I open.
Title: Re: Aborted Connection on ecp.yusercontent.com -- Infected with URL:Phishing
Post by: .: Mac :. on April 07, 2019, 04:46:28 PM
Quote from: trintrin86 on April 07, 2019, 03:09:13 PM
Hi....still having this problem on Chrome with aol webmail as of this morning. Getting the pop up with every email I open.

Can you share a screenshot of the error you are getting? Also can you confirm your Virus Database is up-to-date (Right Click the tray icon and choose update > Engine and Virus Deffinitions?