Avast WEBforum

Consumer Products => Avast SecureLine VPN => Topic started by: Richard765 on April 08, 2019, 01:20:47 AM

Title: Cancel Avast Secureline Free Trial
Post by: Richard765 on April 08, 2019, 01:20:47 AM
I have deactivted my Avast Secureline Free Trial but I fear that I have to do something else to cancel it otherwise you will take money out of my bank account.
Can you cancel and confirm please?
regards
Richard
Title: Re: Cancel Avast Secureline Free Trial
Post by: DavidR on April 08, 2019, 01:47:55 AM
You need to cancel the Auto payment function you completed when you started the 60 day trial.

Sales - Orders and Renewals FAQ - https://www.avast.com/faq.php?article=AVKB24#artTitle (https://www.avast.com/faq.php?article=AVKB24#artTitle).

Scroll down to the "How do I cancel automatic renewal of my Avast subscription?" option.
Title: Re: Cancel Avast Secureline Free Trial
Post by: BWhit on April 08, 2019, 09:54:35 AM
Hi Richard765,

I can confirm that the auto-renewal subscription for your trial Avast SecureLine product is cancelled, and you will not be automatically charged for any paid subscription under the email address that you are registered to the forum with. I have requested an email confirming the cancellation from our distributor (Digital River), which you should receive today. You can continue to use the trial until it expires.
Title: Re: Cancel Avast Secureline Free Trial
Post by: Richard765 on April 08, 2019, 07:12:08 PM
Such prompt and kind service indeed.
Thank you very much.
kind regards
Richard