Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: gcarrerase on April 08, 2019, 04:32:13 PM

Title: Clean up License code
Post by: gcarrerase on April 08, 2019, 04:32:13 PM
Hi

I have the cleanup subscription, but it's not working.

When i try to enter the license code, i saw that is the same number as my Avast premiere product when i use the clean up, it stars scanning and then send me to purchase the product. And i can't find the option to download a license file...
Title: Re: Clean up License code
Post by: BWhit on April 09, 2019, 10:38:16 AM
Hi gcarrerase,

I'm sorry for the trouble that you were experiencing trying to activate the Cleanup license. There was an issue with the license in our systems - I have corrected this now so that you can activate the application straight away using the activation code (to do this, please open Avast Cleanup > click "Menu" in the top right corner > click "My Licenses" > click "Enter a valid activation code").

Please let me know if you have any further issues with the activation.