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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: hectic-mmv on April 09, 2019, 03:21:46 PM

Title: NEW Version: 19.4.2374 (April 2019)
Post by: hectic-mmv on April 09, 2019, 03:21:46 PM
Good news everyone!
New stable version 19.4.2374 has just been released.
 
What's NEW:

- File Shield is now running sanboxed for higher security (aswEngSrv.exe process)
- We're migrating all our SafeZone users to the new Avast Secure Browser



What we FIXED:

- AvLaunch won't show up twice in the Startup menu anymore
- HTTPS scanning now works with the latest versions of Firefox
- We'll now link you to a specific help article when Wi-Fi Inspector finds a vulnerability

How to install:

1. Update from your existing Avast version via Settings -> Update -> Update program

2. Or you can download and install from here

Online installers (recommended):

Free: https://bits.avcdn.net/insttype_FREE

Internet Security: https://bits.avcdn.net/insttype_IS

Premier: https://bits.avcdn.net/insttype_APR

Offline installers:

http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe

http://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe

http://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe

We hope you enjoy the new version!
AVAST Team
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: billygoat59 on April 09, 2019, 04:07:54 PM
Updated through Gui with out any problems.

Working okay so far :)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: RejZoR on April 09, 2019, 04:53:43 PM
I really like the new update notification, at least in Internet Security. No junk and a link to info on what was fixed or changed which is really nice touch.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 09, 2019, 05:00:58 PM
Updating now via GUI :)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on April 09, 2019, 06:03:56 PM
A point of interest/note as far as what's new and what's been fixed, this topic Impossible to execute Autochk on disc C: - error (766f6c756d652e63 3f1) (https://forum.avast.com/index.php?topic=225956.0). This was not the only topic relating to this problem.

It was reported in this topic that this was to be fixed in 19.4 and that it was fixed in the later 19.4 beta build, but no mention of it in the 'What we FIXED' section of the change log.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: pr_av_on on April 09, 2019, 07:55:45 PM
For me autocheck / chkdsk works now. But a new issue manifested itself ... now every time I start Firefox I'm being asked for my certificate store master password... ::) Not kidding.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on April 09, 2019, 08:32:01 PM
For me autocheck / chkdsk works now. But a new issue manifested itself ... now every time I start Firefox I'm being asked for my certificate store master password... ::) Not kidding.

Weird considering:
the - HTTPS scanning now works with the latest versions of Firefox
is on the What we FIXED:

I just wonder if it might be needed to reimport the certificate.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: pr_av_on on April 09, 2019, 08:59:10 PM
I just tried re-importing the certificate that I exported from avast Old Interface\SSL scanning\Export certificate  (Still don't know a better way of getting to it), but result is the same. Still wants me to enter the master password on every start.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 09, 2019, 08:59:46 PM
For me autocheck / chkdsk works now. But a new issue manifested itself ... now every time I start Firefox I'm being asked for my certificate store master password... ::) Not kidding.

Weird considering:
the - HTTPS scanning now works with the latest versions of Firefox
is on the What we FIXED:

I just wonder if it might be needed to reimport the certificate.

There was a similar (possibly the same) issue that I believe Asyn posted in Slack, mention was Firefox ESR'
Unfortunately I don't know anymore as I have not encountered this issue.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: pr_av_on on April 09, 2019, 09:05:23 PM
Personally I'm using Firefox 66.0.2, I believe it to be the latest release/stable (non beta) version.

It does the same even if I try disabling web shields, HTTPS scanning...or even all shields.


Later addition:
Reinstalling Firefox doesn't help. If you install it from scratch (no profiles or private data) of course it is OK, but if you enable Master password protection, it immediately requests for the password upon every restart.
 
So the question is, why is Avast trying to access this on every start ?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: specialist17 on April 10, 2019, 02:08:39 AM
I'm having a problem with the latest version of Avast and Firefox 67 beta as well almost every https site I visit won't load just gives a certificate error so I had to switch to Avira until this is fixed as it makes Firefox unusable
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 10, 2019, 07:42:58 AM
... now every time I start Firefox I'm being asked for my certificate store master password... ::) Not kidding.
Same here, see: https://forum.avast.com/index.php?topic=226187.msg1500574#msg1500574
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: HK on April 10, 2019, 11:04:36 AM
Hi guys,

as I wrote here https://forum.avast.com/index.php?topic=226187.msg1500574#msg1500574 this bug (master password dialog) comes from Mozilla. It affects Firefox ESR and Firefox 66 as well.

Reagrds,
HK
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: top_stuff on April 10, 2019, 12:21:14 PM
New Avast (free and premier) won't install properly on win10 LTSB 1607 x64. The GUI fails to load (after install) and it says something about beng embarassed :P I press restart, it fails, then try to fix it and it fails too. Didn't have any antivirus on it before. Did the repair install, avast clear etc, nothing works.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: chris.. on April 10, 2019, 12:30:27 PM
What type of installer did you use: online or offline ?
An offline installation often solves this kind of problems
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: top_stuff on April 10, 2019, 12:36:09 PM
What type of installer did you use: online or offline ?
An offline installation often solves this kind of problems

Offline installer, as always. Have done all the usual things suggested.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 10, 2019, 01:27:17 PM
I want to do a quick scan but I can't find it
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 10, 2019, 01:40:18 PM
I want to do a quick scan but I can't find it
Hi, the quick scan didn't move an inch since your last request. ;)
https://forum.avast.com/index.php?topic=225874.msg1500801#msg1500801
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 10, 2019, 01:52:16 PM
I still can't find it
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 10, 2019, 01:58:34 PM
I still can't find it
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 10, 2019, 02:07:37 PM
Repaired but didn't change anything
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: fvmb on April 10, 2019, 02:08:14 PM
Hello,

I also still have an issue with the certificate in Foirefox and Chrome lastest versins and also on Avast secure browser (online a few hours works, if i start my pc again, doesn´t appear the certificate anymore) on Win10 Pro x64 1809. This certifcate interages as preveting MIM Attacks and now i don´t feel secure in browsers because of that. I already tried mutiple times repair Avast Premier and restart my desktop but nothing works, it seems doesn~t import correctly the security certificate to the browsers.
Can you help me please?

Regards,
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: EmoHobo on April 10, 2019, 02:10:05 PM
What is aswEngSrv.exe and can I disable it?  You know how I feel about antiviruses suddenly running new executables.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: TheSharku on April 10, 2019, 02:14:45 PM
aswEngSrv.exe isn't running on my system.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: EmoHobo on April 10, 2019, 02:16:44 PM
aswEngSrv.exe isn't running on my system.
It wasn't running on my system before this update and now after the update it is, how do I disable it?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: igor on April 10, 2019, 02:18:30 PM
You don't want to disable it. That process is handling the actual virus scanning (right now for File Shield, later most likely for other components).
It's being rolled out gradually, it's possible that it's not used on some systems yet.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: EmoHobo on April 10, 2019, 02:22:25 PM
You don't want to disable it. That process is handling the actual virus scanning (right now for File Shield, later most likely for other components).
It's being rolled out gradually, it's possible that it's not used on some systems yet.
I very closely monitor the processes running on my computer and I know this won't bother like 95% of users but I want to know exactly what is different about this enough that it needed to be a separate executable and process.  I'm assuming it was unrolled from AvastSVC.exe into it's own process, correct?

edit: Also if I'm being used as part of a slow rollout, can I get removed from the list of people "testing" it out.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 10, 2019, 02:32:53 PM
Thanks for the update Avast  :) ;)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bruce_b on April 10, 2019, 02:54:55 PM
Only problem is Behavior Shield comes up disabled initially on Windows 10 Home 64 .... Also did it with prior version
Otherwise fine ... Hope Avast fixes this once and for all
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: igor on April 10, 2019, 02:57:43 PM
I very closely monitor the processes running on my computer and I know this won't bother like 95% of users but I want to know exactly what is different about this enough that it needed to be a separate executable and process.  I'm assuming it was unrolled from AvastSVC.exe into it's own process, correct?

Yes, it was originally running as part of AvastSvc. This is better because it runs with restricted access rights - so if anything goes wrong (there's a bug in some scanner/parser and someone takes advantage of that bug), the code can't really do much (as opposed to AvastSvc which can do anything). Also if a crash occurs, it can easily be restarted and continue scanning.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: EmoHobo on April 10, 2019, 03:01:22 PM
I'm not going to pretend to know how avast scans files, I'm guessing it's constantly doing it passively in the background and not just when you run a virus scan, so it has to stay running at all times I imagine, explaining it like that makes me understand more about what it is, it just seems to be using a lot of memory on my machine.  Is Avast really so susceptible to outside tampering that something like this was needed to be done though or was this just a precaution in the ever changing world of cyber security?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: igor on April 10, 2019, 03:14:51 PM
I'm not going to pretend to know how avast scans files, I'm guessing it's constantly doing it passively in the background and not just when you run a virus scan, so it has to stay running at all times I imagine, explaining it like that makes me understand more about what it is, it just seems to be using a lot of memory on my machine.  Is Avast really so susceptible to outside tampering that something like this was needed to be done though or was this just a precaution in the ever changing world of cyber security?

This is definitely a precaution... the scanner contains a lot of archive unpackers and format parsers - which is a complex and sensitive code, more likely to contain security bugs (than say UI-related code).
I'm certainly not saying we're pushing that code to a separate process so that we don't have to worry about security - this is another failsafe that can help if something bad happens (a number of bugs was found in the past few years in various antivirus products which might have had rather serious consequences if the bad guys had learned about them first, so this is not just an impossible scenario that can never happen).

I don't think it should have any significant effect on memory usage; the modules (DLLs) are shared between processes by the operating system, the memory overhead of the scanner itself should be rather small - and the memory used temporarily during the scan (e.g. to unpack archives) would be allocated anyway, just in a different process.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: EmoHobo on April 10, 2019, 03:18:25 PM
Alright, next time and I know this isn't your decision, but could you work to include that in the patch notes, seeing something like that suddenly running and claiming to be from avast for sure made me think something had been compromised on my system, since there was NOTHING about the new process in the patch notes on this update.

Transparency is really important to me when it comes to Antivirus companies as we are trusting our systems to them.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bruce_b on April 10, 2019, 03:19:18 PM
Igor, What is Avast going to do about Behavior Shield not coming up as Enabled on Windows 10 Home 64 ? ? ? ?
Please tell the coders to get this fixed  ... Thanks
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: igor on April 10, 2019, 04:11:05 PM
Alright, next time and I know this isn't your decision, but could you work to include that in the patch notes, seeing something like that suddenly running and claiming to be from avast for sure made me think something had been compromised on my system, since there was NOTHING about the new process in the patch notes on this update.

Transparency is really important to me when it comes to Antivirus companies as we are trusting our systems to them.

I don't think this has anything to do with transparency - and it also may be kinda too technical for the (usually quite high-level) update notes.
I mean, this is an internal implementation detail - we also don't announce that X new DLLs appeared in the installation folder or a new driver in system folder (both are basically the same as an EXE and a new process), some other disappeared, new registry key starts being used...

As for the system looking compromised, I get that - but you can easily verify that the executable module is in our installation folder (which should normally be protected by Avast self-defense) and that it's properly signed with Avast Software digital signature. Now I would say there's no harm in mentioning it in the release notes - but since it's released gradually, I guess it might cause confusion in this particular case (people asking why the process isn't there even though according to the release notes it should be and wondering if the program works properly)... I'm not sure. (But no, I don't write the release notes :) )
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NON on April 10, 2019, 04:53:07 PM
Thanks for the new release :)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: nkmnavarro on April 10, 2019, 05:12:56 PM
What is aswEngSrv.exe and can I disable it?  You know how I feel about antiviruses suddenly running new executables.
I have this one too. I want to disable it too. Im using android emulator(Nox Player) and this aswEngSrv.exe suddenly hogged 85-90% of memory. Can i delete it? Any solution to this one please.  :(
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Tomaso on April 10, 2019, 07:24:12 PM
The offline installers doesn't contain the 2019 GUI yet (at least not the free version one).
Only after Avast has connected to the internet does the new GUI get downloaded.
This results in a tray icon that doesn't respond for a long time.
The same thing happened last year.
Devs should make sure that the offline installers always comes with the latest GUI by default!
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Adam Kertesz on April 10, 2019, 10:10:05 PM
Igor, What is Avast going to do about Behavior Shield not coming up as Enabled on Windows 10 Home 64 ? ? ? ?
Please tell the coders to get this fixed  ... Thanks
The same happens on Windows 10 Pro 64.
Adam Kertesz
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bruce_b on April 10, 2019, 10:30:44 PM
Now I know it was not something I did and that others are seeing the issue as well. Now we just need Avast to fix it
Title: Re: NEW Version: 19.4.2374 (April 2019)-Fixed Problem With CHKDSK Win7/Pro x64
Post by: baumgrenze on April 11, 2019, 12:36:03 AM
Many thanks to all who worked very hard to repair and test patch that addressed the problem of CHKDSK not working on boot (Win7/Pro x64) and for doing it in record time.

I will try to remember all the things this confusing experience taught me in the process.

baumgrenze

Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 11, 2019, 12:09:28 PM
Boot time scan is missing in the virus scan section in the latest version of Avast Premier.

I’ve already done the Avast repair, nothing, no boot time scan and I’ve done a clean installed, same issue no boot time scan showing up in the virus scan section.

Did Avast removed boot time scan in the latest Avast version ??
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 11, 2019, 12:17:57 PM
Did Avast removed boot time scan in the latest Avast version ??
Nope, it's available here.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 11, 2019, 12:24:29 PM
Did Avast removed boot time scan in the latest Avast version ??
Nope, it's available here.
That’s wired, I’m not sure if this might be a bug issue for W8.1 OS, which I cannot get the boot time scan in the virus scan section showing up.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 11, 2019, 12:25:30 PM
Did Avast removed boot time scan in the latest Avast version ??
Nope, it's available here.
That’s wired, I’m not sure if this might be a bug issue for W8.1 OS, which I cannot get boot time scan in virus scan section showing up.
Probably not, check my sig.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 11, 2019, 12:30:23 PM
Did Avast removed boot time scan in the latest Avast version ??
Nope, it's available here.

That’s wired, I’m not sure if this might be a bug issue for W8.1 OS, which I cannot get boot time scan in virus scan section showing up.
Probably not, check my sig.
Bloody strange, can you please page out to Avast for help, Captain Cat
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 11, 2019, 12:33:15 PM
Did Avast removed boot time scan in the latest Avast version ??
Nope, it's available here.
That’s wired, I’m not sure if this might be a bug issue for W8.1 OS, which I cannot get boot time scan in virus scan section showing up.
Probably not, check my sig.
Bloody strange, can you please page out to Avast for help, Captain Cat
Follow instructions: https://support.avast.com/article/33/
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 11, 2019, 02:02:24 PM
Follow instructions: https://support.avast.com/article/33/

Avast Support File ID:- VQCCK
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 11, 2019, 02:15:04 PM
Follow instructions: https://support.avast.com/article/33/
Avast Support File ID:- VQCCK
OK, as you use a paid version contact support and report it there.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 11, 2019, 02:45:03 PM
Follow instructions: https://support.avast.com/article/33/
Avast Support File ID:- VQCCK
OK, as you use a paid version contact support and report it there.

You've got to be kidding me, right? Was there a direct FTP to upload the bloody file? Or do I have to drink Rum all over again?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: igor on April 11, 2019, 05:18:47 PM
There's an incorrect setting causing this... I'll try to fix it somehow :)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 11, 2019, 06:08:15 PM
There's an incorrect setting causing this... I'll try to fix it somehow :)
Do you need a copy of my Avast backup settings file Igor???
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: igor on April 11, 2019, 06:56:26 PM
Nope, I got it from the support package.
Somewhen in the past, there probably has been some kind of crash during which the main INI file got corrupted. Overseer has fixed it (otherwise the program would hardly work), but one particular value was fixed incorrectly (because its correct value has changed between Avast v18 and v19) and the result is you don't see the boot-time scan in the UI.
I'll update it in one of the next virus definition updates.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 11, 2019, 07:05:14 PM
Nope, I got it from the support package.
Somewhen in the past, there probably has been some kind of crash during which the main INI file got corrupted. Overseer has fixed it (otherwise the program would hardly work), but one particular value was fixed incorrectly (because it's correct value has changed between Avast v18 and v19) and the result is you don't see the boot-time scan in the UI.
I'll update it in one of the next virus definition updates.

Thanks Igor you’re a legend buddy.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 11, 2019, 07:28:09 PM
Nope, I got it from the support package.
Somewhen in the past, there probably has been some kind of crash during which the main INI file got corrupted. Overseer has fixed it (otherwise the program would hardly work), but one particular value was fixed incorrectly (because it's correct value has changed between Avast v18 and v19) and the result is you don't see the boot-time scan in the UI.
I'll update it in one of the next virus definition updates.

Thanks Igor you’re a legend buddy.

Agreed +1
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: keloo05 on April 11, 2019, 08:32:30 PM
Hello Igor,

The "White UI" issue when opening Avast is not fixed for me, and I've read it was supposed to be fixed in version 19.3.

I'm running the latest version of Avast 19.4.2374 on Windows 8.1 (64-bit), with UI version 1.0.360.

Please see the screenshot I attached.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: MartinZ on April 12, 2019, 01:22:57 PM
Alright, next time and I know this isn't your decision, but could you work to include that in the patch notes, seeing something like that suddenly running and claiming to be from avast for sure made me think something had been compromised on my system, since there was NOTHING about the new process in the patch notes on this update.

Transparency is really important to me when it comes to Antivirus companies as we are trusting our systems to them.
Very good point, it's my fault, I forgot to add it to release notes. I updated them now.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: igor on April 12, 2019, 02:54:00 PM
SpeedyPC: Try updating to the latest virus definitions (19041204 or later) and then restarting the computer...
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Be Secure on April 13, 2019, 06:30:54 AM
Updated through Gui with out any problems.

Working okay so far :)

But white screen occur everytime when launching GUI via taping Avast tray icon.Fix this.(UI:1.0.360)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: SpeedyPC on April 13, 2019, 10:54:28 AM
SpeedyPC: Try updating to the latest virus definitions (19041204 or later) and then restarting the computer...

You bloody RIPPER! Igor boot time scan workings ;D thanks pal, you're a legend.
Title: Re: NEW Version: 19.4.2374 (April 2019) (solved)
Post by: Arnak on April 14, 2019, 03:27:16 PM
Please ignore, the issue has resolved itself.

Hi,

With this release, my Avast icon has an ! suggesting there is an issue but I cannot find one apart from the usual alerts to say about pc problems etc.

Why is this showing up when it did not do so before?

Martin
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: sj.vegetto on April 16, 2019, 07:35:36 PM
6  +  months down the road and unsecapp.exe is still being launched by Avast Behavior shield 
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: mchain on April 16, 2019, 08:23:59 PM
Deselect Behavior Shield and reboot.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: rocksteady on April 17, 2019, 09:49:29 AM
Just tested for presence of unsecapp.exe myself.
Turned Behaviour Shield OFF (indefininately).
Reboot.
On restart unsecapp.exe process not listed in Task Manager.
Turned ON Behaviour Shield in UI. (No need to reboot to take effect)
unsecapp.exe process again listed in Task Manager.
It does not seem to be using any CPU though.

Is presence of unsecapp.exe part of proper and intended operation of Avast and Behaviour Shield or is it a defect?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Simon234 on April 18, 2019, 02:22:39 PM
drive shredder still broken
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: MartinZ on April 18, 2019, 05:24:04 PM
drive shredder still broken

what's broken please?
Title: New or old build, random CPU usage occur sometimes
Post by: Herry6 on April 19, 2019, 08:54:43 AM
This has been a little bit irritating when I recognize that my CPU fan spins heavily without me doing anything heavy stuff. When I open task manager, it was Avast that use almost 15% of CPU for around 5 minutes. I opened Avast, there isn't any observable process like updating definition or program or scanning files. It's something beyond the surface that Avast doing something I didn't know. Perhaps virus? There isn't any notification about threats anyway. So far today, I counted that it happens 4 times already in a random time. In the previous days, it happened too but I was too busy to check it.

I regularly use Adobe programs and 3d software and I know so well when my CPU fan will spin faster during heavy image processing stuff. My PC spec is also considerably fast (i7 4770, 16GB Ram, GTX1060, healthy Samsung SSD). But in recent days, Avast adds another workload to my CPU. Could somebody help me what's going on?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 19, 2019, 11:10:55 AM
Best you start your own new topic.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: rocksteady on April 19, 2019, 11:39:41 AM
Is presence of unsecapp.exe part of proper and intended operation of Avast and Behaviour Shield or is it a defect?
Anyone able to answer my earlier question please.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 19, 2019, 03:23:41 PM
Is presence of unsecapp.exe part of proper and intended operation of Avast and Behaviour Shield or is it a defect?
Anyone able to answer my earlier question please.
Well, that's something for the devs to answer...
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Pako7 on April 19, 2019, 05:20:12 PM
seems like a number of us have encountered an issue where by Behavior Shield disables itself  up on the new version of Avast (19.4.2374)

tried to repair and clean instill it never worked ..

am on Windows 10 Pro

Avast Premire

Other users complaint here: https://forum.avast.com/index.php?topic=226717.0
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on April 19, 2019, 05:51:08 PM
It makes me wonder what the use is of the overseer.exe function which is supposedly meant to monitor Avast to ensure  it is running correctly.  If not it is meant to try and fix it (even if it needs to run a Repair), presumably if that doesn't work, should that fact not be reported to Avast ?

If this presumed actions sequence isn't entirely correct, should it be, or what is the point of this function ?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 19, 2019, 05:57:15 PM
It makes me wonder what the use is of the overseer.exe function which is supposedly meant to monitor Avast to ensure  it is running correctly.  If not it is meant to try and fix it (even if it needs to run a Repair), presumably if that doesn't work, should that fact not be reported to Avast ?

If this presumed actions sequence isn't entirely correct, should it be, or what is the point of this function ?

Good question, however I think this issue is very iscolated as I'm not seeing this on either Win 10 64 Bit  OS's.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on April 19, 2019, 06:02:49 PM
It makes me wonder what the use is of the overseer.exe function which is supposedly meant to monitor Avast to ensure  it is running correctly.  If not it is meant to try and fix it (even if it needs to run a Repair), presumably if that doesn't work, should that fact not be reported to Avast ?

If this presumed actions sequence isn't entirely correct, should it be, or what is the point of this function ?

Good question, however I think this issue is very iscolated as I'm not seeing this on either Win 10 64 Bit  OS's.

That surely is the whole point of this tool, to try and fix or gather the data (generate a support package) to pass it up the line so that even isolated problems (the hardest to determine/resolve) are passed to support.

I haven't experienced this on any of my systems.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: leorobert63 on April 20, 2019, 07:54:38 AM
I simply attempted re-bringing in the testament that I sent out from avast Old Interface\SSL scanning\Export declaration (Still don't have the foggiest idea about a superior method for getting to it), however result is the equivalent. Still needs me to enter the ace secret word on each begin.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 20, 2019, 03:49:59 PM
I simply attempted re-bringing in the testament that I sent out from avast Old Interface\SSL scanning\Export declaration (Still don't have the foggiest idea about a superior method for getting to it), however result is the equivalent.
-> https://forum.avast.com/index.php?topic=224906.0
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Pako7 on April 20, 2019, 04:03:37 PM
seems like a number of us have encountered an issue where by Behavior Shield disables itself  up on the new version of Avast (19.4.2374)

tried to repair and clean instill it never worked ..

am on Windows 10 Pro

Avast Premire

Other users complaint here: https://forum.avast.com/index.php?topic=226717.0

The tool doesnt seem to be fixing anything ...the issue is still there
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Pako7 on April 20, 2019, 04:07:07 PM
It makes me wonder what the use is of the overseer.exe function which is supposedly meant to monitor Avast to ensure  it is running correctly.  If not it is meant to try and fix it (even if it needs to run a Repair), presumably if that doesn't work, should that fact not be reported to Avast ?

If this presumed actions sequence isn't entirely correct, should it be, or what is the point of this function ?

Good question, however I think this issue is very iscolated as I'm not seeing this on either Win 10 64 Bit  OS's.

Yes it seems like that because when i encountered it i just tried to solve it on my own though i failed ...so the 1st person to complain just showed up ..i hope Avast would bring a fix to this issue
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 20, 2019, 05:06:27 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on April 20, 2019, 05:33:09 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
You're also running Avast on a preview build which may ot be fully supported.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 20, 2019, 05:38:59 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
You're also running Avast on a preview build which may ot be fully supported.

How does an Anti Virus affect sound on a PC ?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on April 20, 2019, 05:47:50 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
You're also running Avast on a preview build which may ot be fully supported.

How does an Anti Virus affect sound on a PC ?
It doesn't. She's grabbing at straws running a preview build of Windows 10 which isn't for a novice and
also doesn't guarantee that everything will work.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 20, 2019, 05:53:43 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
You're also running Avast on a preview build which may ot be fully supported.
How does an Anti Virus affect sound on a PC ?
It doesn't. She's grabbing at straws running a preview build of Windows 10 which isn't for a novice and
also doesn't guarantee that everything will work.
Agreed. Afaik, there's nothing in Avast that could change sound settings or volume.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 20, 2019, 06:02:59 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
You're also running Avast on a preview build which may ot be fully supported.

How does an Anti Virus affect sound on a PC ?
It doesn't. She's grabbing at straws running a preview build of Windows 10 which isn't for a novice and
also doesn't guarantee that everything will work.
I'm not grabbing at straws.  Everything works.
I'm also not a novice.  I've been using a computer for over 30 years so I know what I'm doing
EDIT
typo
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Pako7 on April 20, 2019, 08:34:46 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
You're also running Avast on a preview build which may ot be fully supported.

How does an Anti Virus affect sound on a PC ?
It doesn't. She's grabbing at straws running a preview build of Windows 10 which isn't for a novice and
also doesn't guarantee that everything will work.
I'm not grabbing at straws.  Everything else works.
I'm also not a novice.
EDIT
typo

but why do you think Avast messed up your Sound?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 20, 2019, 09:29:29 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
You're also running Avast on a preview build which may ot be fully supported.

How does an Anti Virus affect sound on a PC ?
It doesn't. She's grabbing at straws running a preview build of Windows 10 which isn't for a novice and
also doesn't guarantee that everything will work.
I'm not grabbing at straws.  Everything else works.
I'm also not a novice.
EDIT
typo

The questions you continually ask tend to prove otherwise.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 21, 2019, 01:54:29 PM
This version has messed up the sound  on my PC.  It's not as loud as it was before I got this new version
You're also running Avast on a preview build which may ot be fully supported.

How does an Anti Virus affect sound on a PC ?
It doesn't. She's grabbing at straws running a preview build of Windows 10 which isn't for a novice and
also doesn't guarantee that everything will work.
I'm not grabbing at straws.  Everything else works.
I'm also not a novice.
EDIT
typo

but why do you think Avast messed up your Sound?
It messed up a driver but it's fixed now
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 21, 2019, 01:57:31 PM
It messed up a driver but it's fixed now
If so, please provide details how it got fixed. Others might be interested...
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 21, 2019, 04:37:32 PM
It messed up a driver but it's fixed now
If so, please provide details how it got fixed. Others might be interested...

+1
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 21, 2019, 05:01:48 PM
It messed up a driver but it's fixed now
If so, please provide details how it got fixed. Others might be interested...
One of my neighbors who works on computers
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 21, 2019, 05:47:47 PM
"One of my neighbors who fixes computers"

That helps no one.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on April 21, 2019, 06:35:02 PM
It messed up a driver but it's fixed now
If so, please provide details how it got fixed. Others might be interested...
One of my neighbors who fixes computers
How would Avast mess up a driver that has something to do with the computers sound ???
More likely that because you're running a pre-release version of Windows that it has a flaw.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 21, 2019, 09:06:47 PM
"One of my neighbors who fixes computers"

That helps no one.

His name is Brian Nelson.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on April 21, 2019, 09:08:28 PM
"One of my neighbors who fixes computers"

That helps no one.

His name is Brian Nelson.
Still of no help.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 21, 2019, 09:15:40 PM
How would Avast mess up a driver that has something to do with the computers sound ???
More likely that because you're running a pre-release version of Windows that it has a flaw.

You would have to ask the man who fixed it.
It doesn't have a "flaw."

EDIT
typo
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 21, 2019, 09:27:05 PM
@bob3160,

I can ask him to call you
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on April 21, 2019, 09:48:19 PM
@bob3160,

I can ask him to call you
And that will help every one how ???
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: -midnight on April 21, 2019, 10:09:54 PM
@bob3160,

I can ask him to call you
And that will help every one how ???

I won't be answering anymore questions
Title: Re: NEW Version: 19.4.2374 (April 2019) Mail SSL and GUI dissaster
Post by: peterkincep on April 24, 2019, 08:53:35 PM
Avast GUI and especially settings interface is complete dissaster. As a SW tester I would be ashamed to alow something like this into production. Just as one example. Wanted to dissable SSL mail scaning  because this version almost blocking my mails in Thunderbird  and i needed to search www to find where the fuck this SSL setting is hidden NOW.
Better not to mention other avast solutions proposed to solve Thunderbird mail slownes I have found here which are comlete bullshit and unusable even for expert users. Anyway most of this solutions as i can see do not work.
I was programer fpor 25 years and now i am professional tester... just can not understand why SW GUI can be destroyed so much in such a short time.... BTW this is becoming looks like modern .... in windows 10 and also in Linux.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: fvmb on April 25, 2019, 01:31:49 PM
Hi,

I would like you speak for yourself please Peter, because i'm an expert user, i repair PCs and i'm studying cybersecurity for years and Avast its a very good program mate. Do not belittle the Avast personal , they worked very well and you will be more usefull if you helped instead of just criticize.


Kind Regards,

Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Cnon70 on April 28, 2019, 05:55:17 AM
The X to close aren't visible.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Leondios on April 28, 2019, 09:08:45 AM
 :'(GOOD DAY! Hi, I recently bought a New DELL Laptop as my old HP that was 5 yrs old started to slow down a lot and evetually the screen died. On buying the new DELL it came with a FULL version of McAfee and I used it while loading all my programs and NEVER had any Glitches. After a week of using the DELL and surfing etc I then loaded my Avast Full version with the licence renewed  and BAM!!! Everything SLOWED DOWN as if it were my old HP. I surfed the internet and found a LOT of complaints about Avast causing all kinds of SLOW DOWNS and people cursing it. I feel Peeved at Avast as the Computer shop salesman recommended I get Kapersky which he says never does that and he finds it a superior antivirus. I want a refund (My renewall was on the 23 April which I've just paid for) and UNINSTALL AVAST. Why am I having all these Glitches??
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on April 28, 2019, 02:04:57 PM
:'(GOOD DAY! Hi, I recently bought a New DELL Laptop as my old HP that was 5 yrs old started to slow down a lot and evetually the screen died. On buying the new DELL it came with a FULL version of McAfee and I used it while loading all my programs and NEVER had any Glitches. After a week of using the DELL and surfing etc I then loaded my Avast Full version with the licence renewed  and BAM!!! Everything SLOWED DOWN as if it were my old HP. I surfed the internet and found a LOT of complaints about Avast causing all kinds of SLOW DOWNS and people cursing it. I feel Peeved at Avast as the Computer shop salesman recommended I get Kapersky which he says never does that and he finds it a superior antivirus. I want a refund (My renewall was on the 23 April which I've just paid for) and UNINSTALL AVAST. Why am I having all these Glitches??
Here are instructions for properly installing Avast and totally removing the AV you had on that computer.
How to Successfully Install Avast: http://goo.gl/VLXde (http://goo.gl/VLXde)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on April 28, 2019, 06:13:06 PM
:'(GOOD DAY! Hi, I recently bought a New DELL Laptop as my old HP that was 5 yrs old started to slow down a lot and evetually the screen died. On buying the new DELL it came with a FULL version of McAfee and I used it while loading all my programs and NEVER had any Glitches. After a week of using the DELL and surfing etc I then loaded my Avast Full version with the licence renewed  and BAM!!! Everything SLOWED DOWN as if it were my old HP. I surfed the internet and found a LOT of complaints about Avast causing all kinds of SLOW DOWNS and people cursing it. I feel Peeved at Avast as the Computer shop salesman recommended I get Kapersky which he says never does that and he finds it a superior antivirus. I want a refund (My renewall was on the 23 April which I've just paid for) and UNINSTALL AVAST. Why am I having all these Glitches??
Here are instructions for properly installing Avast and totally removing the AV you had on that computer.
How to Successfully Install Avast: http://goo.gl/VLXde (http://goo.gl/VLXde)

In addition to Bob's direction if you loaded Avast while having McAfee installed or not thoroughly uninstalled with Vendors Removal tool, you will get serious conflicts and slow down.
You can't run 2 Anti Viruses on the same machine together without problems!

Information: https://www.kaspersky.com/blog/multiple-antivirus-programs-bad-idea/2670/ (https://www.kaspersky.com/blog/multiple-antivirus-programs-bad-idea/2670/)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on April 29, 2019, 04:08:18 PM
Any reason Avast hasn't alerted me that an update is available nor does my GUI?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on April 29, 2019, 04:15:46 PM
Any reason Avast hasn't alerted me that an update is available nor does my GUI?
It depends on your update settings...
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on April 30, 2019, 02:02:23 AM
Any reason Avast hasn't alerted me that an update is available nor does my GUI?
It depends on your update settings...

I have it set at "Ask when an update is available."
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on April 30, 2019, 03:07:58 AM
Any reason Avast hasn't alerted me that an update is available nor does my GUI?
It depends on your update settings...

I have it set at "Ask when an update is available."

With hundreds of millions of Avast users, they all can't get the update at once, so there is an update cycle were systems are updated. 

I can only presume that those with program updates set to the default setting 'Automatic' would be at the head of the queue.  Then those set to Ask and finally those like myself who have it set to Manual would only get it when they do an update check.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on April 30, 2019, 03:34:45 AM
Okay, thanks for the replies. Really appreciate it.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on April 30, 2019, 11:06:32 AM
You're welcome.

With Program updated coming out almost monthly and this update cycle, you could check (the forums or manually in the program) around the middle of the month if you haven't received notification.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: sj.vegetto on April 30, 2019, 10:55:21 PM
finally after 6+ month of say unsecapp.exe is being triggered by the behavior shield, it been fixed, and it no longer triggers it to run.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: rocksteady on May 01, 2019, 03:58:34 PM
finally after 6+ month of say unsecapp.exe is being triggered by the behavior shield, it been fixed, and it no longer triggers it to run.
Thanks for the heads up. I just looked at Task Manager to check myself and was pleased to see that unsecapp.exe is no longer listed there. :)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Baz8755 on May 01, 2019, 11:00:37 PM
Whenever do a right click scan Avast is now requesting a password
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: mchain on May 03, 2019, 08:55:12 AM
Whenever do a right click scan Avast is now requesting a password
Assume you don't have a password?  https://support.avast.com/en-ww/article/204/ (https://support.avast.com/en-ww/article/204/)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: huseyincoban93 on May 03, 2019, 02:16:51 PM
Hello there,
I've been using the Avast antivirus program for 6 years. AvastUI.exe has been using the processor as 13% in the task manager. I want this fixed. I am using Windows 7 - 64 bit.

For your information,
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: saturation on May 07, 2019, 02:14:52 PM
Bemerkung:

Windows 7 Leistungsüberprüfung wird nicht vollständig ausgeführt und bricht bei Speicherüberprüfung mit disk Fehler ab.!
Auch Kommando winsat disk bringt Fehlermeldung. Nach Deinstallation von Avast keine Fehler mehr bei Leistungsüberprüfung und Kommando.!!

Warte auf Korrektur.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on May 07, 2019, 04:09:19 PM
Bemerkung:

Windows 7 Leistungsüberprüfung wird nicht vollständig ausgeführt und bricht bei Speicherüberprüfung mit disk Fehler ab.!
Auch Kommando winsat disk bringt Fehlermeldung. Nach Deinstallation von Avast keine Fehler mehr bei Leistungsüberprüfung und Kommando.!!

Warte auf Korrektur.
English please or find your language here, https://forum.avast.com/index.php?board=21.0 (https://forum.avast.com/index.php?board=21.0)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: saturation on May 07, 2019, 05:09:12 PM
Remark:

Running Windows 7 Performance Index check with latest Avast version installed stops with an error on my system. ! Yet I noticed no other problems on my system
I deinstalled Avast and error is gone. !
Just try it.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Hans97 on May 08, 2019, 01:48:42 PM
I would not have installed this version, but the damn software did the damn update automatically.
THIS VERSION SUCKS!
Every new version of Avast is bugged, it's always beta and never tested.
So it's not a big surprise that the AVAST UI is now eating half of the CPU, almost 50%, ALL THE TIME. It's impossible to play a game or do something usefull, as my computer is slowed down by this bugged software.

Why? Are Avast trying to trick me into buying a new computer or something.

I have reported the bug/error, but I don't expect that this bug would be corrected any time soon.

Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Be Secure on May 08, 2019, 01:54:53 PM
I would not have installed this version, but the damn software did the damn update automatically.
THIS VERSION SUCKS!
Every new version of Avast is bugged, it's always beta and never tested.
So it's not a big surprise that the AVAST UI is now eating half of the CPU, almost 50%, ALL THE TIME. It's impossible to play a game or do something usefull, as my computer is slowed down by this bugged software.

Why? Are Avast trying to trick me into buying a new computer or something.

I have reported the bug/error, but I don't expect that this bug would be corrected any time soon.
Go to Settings>Update> and select Manual Update of program version.

Do Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

If not fix the issue.
Try this:https://forum.avast.com/index.php?topic=93544.msg1493589#msg1493589 (https://forum.avast.com/index.php?topic=93544.msg1493589#msg1493589)
Reply #386
and reboot pc.




Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on May 08, 2019, 02:17:17 PM
Repair & Clean Install of Avast https://goo.gl/t7aJGq
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Hans97 on May 08, 2019, 03:50:24 PM
I would not have installed this version, but the damn software did the damn update automatically.
THIS VERSION SUCKS!
Every new version of Avast is bugged, it's always beta and never tested.
So it's not a big surprise that the AVAST UI is now eating half of the CPU, almost 50%, ALL THE TIME. It's impossible to play a game or do something usefull, as my computer is slowed down by this bugged software.

Why? Are Avast trying to trick me into buying a new computer or something.

I have reported the bug/error, but I don't expect that this bug would be corrected any time soon.
Go to Settings>Update> and select Manual Update of program version.

Do Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

If not fix the issue.
Try this:https://forum.avast.com/index.php?topic=93544.msg1493589#msg1493589 (https://forum.avast.com/index.php?topic=93544.msg1493589#msg1493589)
Reply #386
and reboot pc.

Already tried that, both the repair thing, and limit CPU, and reboot computer Not working very well though. Now it's using 13% CPU when idle, and more when it's doing something. I have a fast i7 computer with 16 GB Ram, and Geforce GTX 760 (not the newest graphics cards, but  I was able to play most new games on max settings, without any problems).
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on May 08, 2019, 03:59:24 PM
If you know the game is safe, turn on the Do Not Disturb Mode when playing games.
(https://screencast-o-matic.com/screenshots/u/Lh/1557323894696-63753.png)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on May 09, 2019, 08:21:58 PM
I just tried to update manually and got the message my build is up-to-date which it isn't. Is the process such that it rejects manual attempts if isn't ready for you automatically?

With hundreds of millions of Avast users, they all can't get the update at once, so there is an update cycle were systems are updated. 

I can only presume that those with program updates set to the default setting 'Automatic' would be at the head of the queue.  Then those set to Ask and finally those like myself who have it set to Manual would only get it when they do an update check.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on May 09, 2019, 10:08:50 PM
I just tried to update manually and got the message my build is up-to-date which it isn't. Is the process such that it rejects manual attempts if isn't ready for you automatically?

With hundreds of millions of Avast users, they all can't get the update at once, so there is an update cycle were systems are updated. 

I can only presume that those with program updates set to the default setting 'Automatic' would be at the head of the queue.  Then those set to Ask and finally those like myself who have it set to Manual would only get it when they do an update check.

If Avast is reporting that you're up to date, but the UI shows a different story (an out of sync condition), I would suggest that you try an Avast Repair.  This has in the past resolved these out of sync conditions.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on May 10, 2019, 12:18:52 AM
If Avast is reporting that you're up to date, but the UI shows a different story (an out of sync condition), I would suggest that you try an Avast Repair.  This has in the past resolved these out of sync conditions.

Repaired but a manual attempt still brings up: "Already up to date (current version 18.8.2356)"

A 19.4.2374 clean install then?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on May 10, 2019, 12:22:15 AM
Did you reboot after the Repair ?
If so, yes it looks like a clean install is the next step.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on May 10, 2019, 01:15:04 AM
Did you reboot after the Repair ?
If so, yes it looks like a clean install is the next step.

Uninstalled, downloaded and installed from Avast! website, checked the version and it's 18.8.2356, the same as before.

On a side note, the GUI window opened after installation to tell me I was protected and to ask if I wanted phone protection three times, telling me there are issues.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on May 10, 2019, 01:40:04 AM
Did you reboot after the Repair ?
If so, yes it looks like a clean install is the next step.

Uninstalled, downloaded and installed from Avast! website, checked the version and it's 18.8.2356, the same as before.

On a side note, the GUI window opened after installation to tell me I was protected and to ask if I wanted phone protection three times, telling me there are issues.
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on May 10, 2019, 01:51:41 AM
The link to the uninstall utility for XP and Vista gives me an error page:

"This site can’t be reached

install.avcdn.avast.com’s server DNS address could not be found.

DNS_PROBE_FINISHED_NXDOMAIN"

If I clean install and choose to custom install is there a need to use the back up/restore settings feature?

Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on May 10, 2019, 02:01:37 AM
The link to the uninstall utility for XP and Vista gives me an error page:

"This site can’t be reached

install.avcdn.avast.com’s server DNS address could not be found.

DNS_PROBE_FINISHED_NXDOMAIN"

If I clean install and choose to custom install is there a need to use the back up/restore settings feature?

Clean Install of Avast:
https://goo.gl/4Ptzkf (https://goo.gl/4Ptzkf)
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A (https://youtu.be/p-h3myRD51A)

Wow, XP has restrictions. The latest version can't be used on XP or Vista.
Downloads for Windows XP and Vista:


https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe (https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe)
https://install.avcdn.net/iavs9x-xp/avast_internet_security_setup_offline.exe (https://install.avcdn.net/iavs9x-xp/avast_internet_security_setup_offline.exe)
https://install.avcdn.net/iavs9x-xp/avast_premier_antivirus_setup_offline.exe (https://install.avcdn.net/iavs9x-xp/avast_premier_antivirus_setup_offline.exe)

Uninstaller - Avast AV for XP / Vista
https://install.avcdn.net/iavs9x-xp/avastclear.exe (https://install.avcdn.net/iavs9x-xp/avastclear.exe)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on May 10, 2019, 02:14:03 AM
This is an 18.8.4084.0 package. That's what i want?

https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe (https://install.avcdn.net/iavs9x-xp/avast_free_antivirus_setup_offline.exe)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on May 10, 2019, 02:31:26 AM
The link to the uninstall utility for XP and Vista gives me an error page:

"This site can’t be reached

install.avcdn.avast.com’s server DNS address could not be found.

DNS_PROBE_FINISHED_NXDOMAIN"

If I clean install and choose to custom install is there a need to use the back up/restore settings feature?
<snip quote>

Now you have brought to the XP word to the party, your stuck on 18.8 as that is the last supported program version for XP/Vista.  So if this truly is an XP system the UI is reporting correctly that you version is up to date.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: NVF on May 10, 2019, 02:54:27 AM
Edit: There's a sticky announcement regarding Vista and XP I missed.
 
Thanks, David

Now you have brought to the XP word to the party, your stuck on 18.8 as that is the last supported program version for XP/Vista.  So if this truly is an XP system the UI is reporting correctly that you version is up to date.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on May 10, 2019, 11:55:14 AM
Edit: There's a sticky announcement regarding Vista and XP I missed.
 
Thanks, David

Now you have brought to the XP word to the party, your stuck on 18.8 as that is the last supported program version for XP/Vista.  So if this truly is an XP system the UI is reporting correctly that you version is up to date.

You're welcome, good that all becomes clear.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Weiku on May 10, 2019, 05:40:03 PM
Hello guys,

ever since I installed the last update, I also had the "Antivirus engine server" running, up until yesterday, but since today it's no longer showing up in Task Manager, any idea why?

Its file (aswEngSrv.exe) is still present in my Avast folder, but now I only have 3 instead of 4 Avast programs running:

Avast Behavior Shield (= aswidsagent.exe)
Avast Free Antivirus (= AvastUI.exe)
Avast Service (AvastSvc.exe)

A computer restart didn't change anything. Was the function disabled for some reason or is my Avast installation broken?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on May 10, 2019, 05:56:39 PM
Hi, seems it got disabled (for unknown reason), it's also gone in beta.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Weiku on May 10, 2019, 06:42:42 PM
Thanks, I was worried for a moment there ^^
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on May 11, 2019, 01:12:25 AM
Hi, seems it got disabled (for unknown reason), it's also gone in beta.

I believe there was a report (in the forums) of high CPU usage in the aswEngSrv.exe agent/service whilst this is investigated looks like they have disabled it.

EDIT: wrong file name posted.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on May 11, 2019, 06:39:11 AM
Hi, seems it got disabled (for unknown reason), it's also gone in beta.
I believe there was a report (in the forums) of high CPU usage in the aswEngSrv.exe agent/service whilst this is investigated looks like they have disabled it.
Thanks Dave.

Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on May 11, 2019, 11:46:40 AM
Hi, seems it got disabled (for unknown reason), it's also gone in beta.
I believe there was a report (in the forums) of high CPU usage in the aswidsagent.exe aswEngSrv.exe agent/service whilst this is investigated looks like they have disabled it.
Thanks Dave.

No problem.

I updated the quoted post the file name was wrong, it should have been aswEngSrv.exe.

That said, the aswEngSrv.exe Antivirus Engine Server process is still running on my win10 laptop with avast! free 19.4.2374 installed.  I don't know if that is because I haven't done a restart on a long time, I just leave it in standby most of the time.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on May 11, 2019, 03:00:10 PM
That said, the aswEngSrv.exe Antivirus Engine Server process is still running on my win10 laptop with avast! free 19.4.2374 installed.  I don't know if that is because I haven't done a restart on a long time, I just leave it in standby most of the time.
Hi, that might be the reason, it's still gone here.

PS: I adjusted my reply.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on May 11, 2019, 03:22:52 PM
That said, the aswEngSrv.exe Antivirus Engine Server process is still running on my win10 laptop with avast! free 19.4.2374 installed.  I don't know if that is because I haven't done a restart on a long time, I just leave it in standby most of the time.
Hi, that might be the reason, it's still gone here.

PS: I adjusted my reply.

I c an confirm. It's not running. Hopefully Mon. we'll get an answer. :)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on May 11, 2019, 05:04:04 PM
That said, the aswEngSrv.exe Antivirus Engine Server process is still running on my win10 laptop with avast! free 19.4.2374 installed.  I don't know if that is because I haven't done a restart on a long time, I just leave it in standby most of the time.
Hi, that might be the reason, it's still gone here.

PS: I adjusted my reply.

I can confirm. It's not running. Hopefully Mon. we'll get an answer. :)

I have just done a restart and I too can confirm that the aswEngSrv.exe Antivirus Engine Server process is no longer running on my win10 laptop with avast! free 19.4.2374 installed.

Just the 3 mentioned by Weiku:
Avast Behavior Shield (= aswidsagent.exe)
Avast Free Antivirus (= AvastUI.exe)
Avast Service (AvastSvc.exe)

The aswEngSrv.exe file remains in the Avast program folder.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: kwiq on May 11, 2019, 06:08:12 PM
Hi,
there were several reports about high memory usage by aswengsrv + we found that in same cases aswengsrv and cybercapture dont cooperate as we expected. Till we fix these issues we decided  to  disable aswengsrv service.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on May 11, 2019, 06:09:47 PM
Hi,
there were several reports about high memory usage by aswengsrv + we found that in same cases aswengsrv and cybercapture dont cooperate as we expected. Till we fix these issues we decided  to  disable aswengsrv service.
Hi kwiq, thanks for the info, good to know. Cheers
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on May 11, 2019, 06:32:46 PM
Hi,
there were several reports about high memory usage by aswengsrv + we found that in same cases aswengsrv and cybercapture dont cooperate as we expected. Till we fix these issues we decided  to  disable aswengsrv service.
Thanks for the update. How does this affect the overall protection and services ???
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: DavidR on May 11, 2019, 06:37:04 PM
Hi,
there were several reports about high memory usage by aswengsrv + we found that in same cases aswengsrv and cybercapture dont cooperate as we expected. Till we fix these issues we decided  to  disable aswengsrv service.

Thanks for the clarification.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: mchain on May 12, 2019, 06:09:02 PM
Well, still running here: (low memory usage too)
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on May 13, 2019, 11:57:39 AM
Well, still running here: (low memory usage too)
Strange, it's still gone here. Did you reboot the system lately..?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: rocksteady on May 13, 2019, 06:22:17 PM
Win10 shutdown doesn't seem to do it. It was still running on my Win10 until I did a Restart yesterday, then it dissapeared.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: bob3160 on May 13, 2019, 09:54:12 PM
Win10 shutdown doesn't seem to do it. It was still running on my Win10 until I did a Restart yesterday, then it dissapeared.
In Windows 10 if Fast Boot is active, you need to use Restart in order for all changes to take effect.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: mchain on May 14, 2019, 06:36:10 AM
@ Asyn,

Yep rebooted four times still there, but had to shut down to bluetooth and restarted and, poof!, gone today.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: Asyn on May 14, 2019, 06:37:53 AM
Thanks mchain.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: vbgf2.vbgf2 on May 14, 2019, 07:50:51 AM
Please what is the SHA1 of avast_free_antivirus_setup_offline (v19.4.4318) ?
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: jacques.subileau on May 14, 2019, 11:26:35 AM
Hope the new version will not be released at the same time that the monthly microsoft update like this one. A release at the third or fourth week of the month would be appreciated for the next ones
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: schmidthouse on May 20, 2019, 07:00:43 PM
My Stable installation has updated to 19.5.2378 (Same version as my beta installation) ???
It took 2 boots to get it right as after the first boot, the Core Shields in UI showed they needed to be "installed" (Mentioned on the forum by other users)
Rebooted and all is right.
Title: Re: NEW Version: 19.4.2374 (April 2019)
Post by: billygoat59 on May 20, 2019, 08:42:38 PM
I also had to do 2 reboots on 2 computers.

Avast gave me a warning that i had 2 antivirus installed as Windows Defender started up as well as Avast.. :(

2nd reboot fixed it. ;)