Avast WEBforum

Consumer Products => Avast Cleanup => Topic started by: dbbatt on April 11, 2019, 08:14:11 AM

Title: Avast Cleanup Wont Activate
Post by: dbbatt on April 11, 2019, 08:14:11 AM
Hi,
My cleanup wont activate
I have a licence No. (which is the same as my Avast Internet security)
Please advise a way forward to activate cleanup
Thanks
Title: Re: Avast Cleanup Wont Activate
Post by: BWhit on April 11, 2019, 12:17:15 PM
Hi dbbatt,

I have tested the activation code linked to your email address that you have used for this forum, and there are no issues with the Avast Cleanup license itself (and it is normal that the code is shared with Avast Internet Security).

Can I ask you to provide more information about what happens when you try to activate the license (e.g. if you being shown any error messages)?

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