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Business Products => Avast Business => Topic started by: fayong on April 16, 2019, 08:01:23 AM

Title: how to update virus database for avast business antivirus pro offline?
Post by: fayong on April 16, 2019, 08:01:23 AM
as the subject
 1. If we are using avast business antivirus pro unmanaged, is there any way to update virus database offline?
 2. If we are using avast business antivirus pro managed, is there any way to update virus database offline?

Many thanks :)
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: Infratech Solutions on April 16, 2019, 09:24:08 AM
The only way to update an off-line device (managed or unmanaged) is with a previous download of the VPS update (maybe in other on-line device) and the copy and run the file on the off-line device.

Use this link to download the last VPS version: https://www.avast.com/download-update
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: fayong on April 16, 2019, 02:26:49 PM
The only way to update an off-line device (managed or unmanaged) is with a previous download of the VPS update (maybe in other on-line device) and the copy and run the file on the off-line device.

Use this link to download the last VPS version: https://www.avast.com/download-update
Thank you very much indeed.
Is there any ways to activate the off-line device (managed or unmanaged)?
Another if we installed the managed edition,  we need update all computers one by one or we only need update it on the management console?
Thanks again.
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: Infratech Solutions on April 16, 2019, 04:01:38 PM
Nowadays, antivirus solutions are designed to be on-line and Avast is not an exception.

You need to be on-line to active your license on an unmanaged solution and you need that your console will be on line on a managed solution.

On a off-line enviroment you lose a lot of features, not only the VPS update, Avast CyberCapture is basic for a correct protection or file reputation.

If you have an off-line enviroment, you need, at least, one on-line device to be a Local Update Server and deliver program and VPS updates.
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: fayong on April 16, 2019, 04:18:52 PM
Nowadays, antivirus solutions are designed to be on-line and Avast is not an exception.

You need to be on-line to active your license on an unmanaged solution and you need that your console will be on line on a managed solution.

On a off-line enviroment you lose a lot of features, not only the VPS update, Avast CyberCapture is basic for a correct protection or file reputation.

If you have an off-line enviroment, you need, at least, one on-line device to be a Local Update Server and deliver program and VPS updates.
Thanks a lot. But sometimes computers from some companies or government agencies are not allowed to access the Internet in order to keep secrets.
Another I found there is an option to activate it "use a license file" as the picture attached for this message.
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: .: Mac :. on April 24, 2019, 12:47:34 PM
Correct, a license file would activate it offline. Contact your reseller to get the license file.

Regarding companies or government agencies, many are offline but allow the on-premise console access to the internet via a proxy. The on-premise console then distributes the updates to the clients who do not have internet access. While some elements still do not work like the reputation checking, this does allow the VPS, Engine and program updates to apply.
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: fayong on April 26, 2019, 11:14:20 AM
Correct, a license file would activate it offline. Contact your reseller to get the license file.

Regarding companies or government agencies, many are offline but allow the on-premise console access to the internet via a proxy. The on-premise console then distributes the updates to the clients who do not have internet access. While some elements still do not work like the reputation checking, this does allow the VPS, Engine and program updates to apply.
Thanks for your reply, but my reseller also know where can get the license file. :'(
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: Asyn on April 26, 2019, 11:42:21 AM
If it's a legit reseller, they should know that... ;)
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: fayong on April 29, 2019, 12:13:27 PM
I just is a legit reseller, where I can know it? thanks a lot.
Title: Re: how to update virus database for avast business antivirus pro offline?
Post by: Asyn on April 29, 2019, 12:29:21 PM
-> https://www.avast.com/business/partner-locator